Drilldown: BDSMetric

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BDSMetric > UnitOfMeasure : Agent count or port usage time & MetricScope: Region & ChoiceMetrics : seats_chat or seats_sms or None

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productshort:
Draft:BDS (4)
Role:
None (4)
DisplayName:
Genesys Chat (1) · Genesys SMS (1) · GVP Minutes (1) · Third-party work items (1)
TocName:
Genesys Chat (1) · Genesys SMS (1) · GVP Minutes (1) · Third-party work items (1)
Dimension:
None (4)
Product:
Billing Data Service (4)
Manual:
User (4)
UseCase:
None (4)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
gvp_minutes (1) · seats_chat (1) · seats_sms (1) · seats_third_party (1)
MetricScope: (Click arrow to add another value)
DataSource:
Genesys Info Mart database (3) · GVP Reporting Server database, Genesys Info Mart database (1)
DeploymentModel:
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) · One global instance of Genesys Info Mart database per tenant. (3)
IsChoice:
No (4)
ChoiceMetrics: (Click arrow to add another value)

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