Drilldown: BDSMetric

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BDSMetric > UseCase: None & DeploymentModel: One global instance of Genesys Info Mart database per tenant. & ChoiceMetrics : seats_callback or None

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productshort:
Draft:BDS (9)
Role:
None (9)
DisplayName:
Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · Outbound Contact (1) · Third-party work items (1)
TocName:
Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · Outbound Contact (1) · Third-party work items (1)
Dimension:
None (9)
Product:
Billing Data Service (9)
Manual:
User (9)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
Agent count (5) · Agents count (1) · Agent count (3)
MetricName:
seats_chat (1) · seats_CIM (1) · seats_cobrowse (1) · seats_email (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_sms (1) · seats_social (1) · seats_third_party (1)
MetricScope:
Region (9)
DataSource:
Genesys Info Mart database (9)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (9)
ChoiceMetrics: (Click arrow to add another value)

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