Drilldown: Article
Article > productshort :
Draft:PEC-REP or
Draft:PEC-WFM
& Platform :
GenesysEngage-cloud, GenesysCloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises
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Agent Statistics (1) ·
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Genesys Info Mart Support for GDPR (1) ·
Performance (1) ·
Performance Alerts View (1) ·
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Staffing Build Wizard for Multiple Activities (1) ·
Workforce Management API Reference (1)
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Agent Statistics (1) ·
API Reference (1) ·
Building staffing for multiple activities (1) ·
Campaign Statistics (1) ·
Default forecasting objectives (1) ·
Performance (1) ·
Performance Alerts View (1) ·
Performance Intra-Day View (1) ·
Performance Monitor View (1) ·
Performance Options Dialog Box (1) ·
Staffing Build Wizard (Multiple Activities) (1)
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