Drilldown: Article
Use the filters below to narrow your results.
DisplayName:
None (252) ·
About This Database Reference (1) ·
Calling_List_Metric Subject Area (1) ·
Calling_List_To_Campaign Subject Area (1) ·
Campaign_Group_Session Subject Area (1) ·
Campaign_Group_State Subject Area (1) ·
Campaign_Group_To_Campaign Subject Area (1) ·
Contact_Attempt Subject Area (1) ·
Facts Subject Area (1) ·
Genesys Info Mart Database (1) ·
Genesys Info Mart Database Schema (1) ·
Genesys Info Mart Historical Database Reference (1) ·
Genesys Info Mart Tenant User Schema and Tenant Views (1) ·
How Recording, Quality Management and Speech Analytics works (1) ·
How reporting works (1) ·
Interaction Subject Area (1) ·
Interaction_Resource Subject Area (1) ·
Interaction_Resource_State Subject Area (1) ·
Mediation_Segment Subject Area (1) ·
New in the Info Mart Database (1) ·
Place_Group Subject Area (1) ·
Resource_Group Subject Area (1) ·
Resource_Skill Subject Area (1) ·
Subject Areas (1) ·
Summary of Info Mart Schema Changes (1) ·
Summary_Resource_Session Subject Area (1) ·
Summary_Resource_State Subject Area (1) ·
Summary_Resource_State_Reason Subject Area (1)
Showing below up to 250 results in range #1 to #250.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PEC-REC/Current/Administrator/GetStarted
- Draft:PEC-REC/Current/User/GetStarted
- Draft:PEC-REC/HIW
- Draft:PEC-REP/AllDeprecations
- Draft:PEC-REP/Current/GCXIPRG/AgentAttributes
- Draft:PEC-REP/Current/GCXIPRG/AgentMetrics
- Draft:PEC-REP/Current/GCXIPRG/BillingDataAttributes
- Draft:PEC-REP/Current/GCXIPRG/BillingDataMetrics
- Draft:PEC-REP/Current/GCXIPRG/Business AttributeAttributes
- Draft:PEC-REP/Current/GCXIPRG/Business AttributeMetrics
- Draft:PEC-REP/Current/GCXIPRG/CallbackAttributes
- Draft:PEC-REP/Current/GCXIPRG/CallbackMetrics
- Draft:PEC-REP/Current/GCXIPRG/Chat BotAttributes
- Draft:PEC-REP/Current/GCXIPRG/Chat BotMetrics
- Draft:PEC-REP/Current/GCXIPRG/ChatAttributes
- Draft:PEC-REP/Current/GCXIPRG/ChatMetrics
- Draft:PEC-REP/Current/GCXIPRG/Co-browseAttributes
- Draft:PEC-REP/Current/GCXIPRG/Co-browseMetrics
- Draft:PEC-REP/Current/GCXIPRG/DesignerAttributes
- Draft:PEC-REP/Current/GCXIPRG/DesignerMetrics
- Draft:PEC-REP/Current/GCXIPRG/DetailAttributes
- Draft:PEC-REP/Current/GCXIPRG/DetailMetrics
- Draft:PEC-REP/Current/GCXIPRG/HRCXIAboutProjects
- Draft:PEC-REP/Current/GCXIPRG/HRCXIAdtnlRes
- Draft:PEC-REP/Current/GCXIPRG/iWD
- Draft:PEC-REP/Current/GCXIPRG/IWDAttributes
- Draft:PEC-REP/Current/GCXIPRG/iWDMetrics
- Draft:PEC-REP/Current/GCXIPRG/IWDMetrics
- Draft:PEC-REP/Current/GCXIPRG/Outbound ContactAttributes
- Draft:PEC-REP/Current/GCXIPRG/Outbound ContactMetrics
- Draft:PEC-REP/Current/GCXIPRG/Predictive RoutingAttributes
- Draft:PEC-REP/Current/GCXIPRG/Predictive RoutingMetrics
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsights
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsightsforiWD
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsightsforIWD
- Draft:PEC-REP/Current/GCXIPRG/QueueAttributes
- Draft:PEC-REP/Current/GCXIPRG/QueueMetrics
- Draft:PEC-REP/Current/GCXIPRG/Service ObjectsAttributes
- Draft:PEC-REP/Current/GCXIPRG/Service ObjectsMetrics
- Draft:PEC-REP/Current/GCXIPRG/TimeAttributes
- Draft:PEC-REP/Current/GCXIPRG/User Data Call Survey
- Draft:PEC-REP/Current/GCXIPRG/User Data Call SurveyAttributes
- Draft:PEC-REP/Current/GCXIPRG/User Data Example
- Draft:PEC-REP/Current/GCXIPRG/User Data ExampleAttributes
- Draft:PEC-REP/Current/GIM/AboutThisPDM
- Draft:PEC-REP/Current/GIM/GIM850NewPDM
- Draft:PEC-REP/Current/GIM/GIMOverview
- Draft:PEC-REP/Current/GIM/GIMRef
- Draft:PEC-REP/Current/GIM/InfoMartDBSchema
- Draft:PEC-REP/Current/GIM/InfoMartSchemaChanges
- Draft:PEC-REP/Current/GIM/SubjArea-Calling List Metric
- Draft:PEC-REP/Current/GIM/SubjArea-Calling List To Campaign
- Draft:PEC-REP/Current/GIM/SubjArea-Campaign Group Session
- Draft:PEC-REP/Current/GIM/SubjArea-Campaign Group State
- Draft:PEC-REP/Current/GIM/SubjArea-Campaign Group To Campaign
- Draft:PEC-REP/Current/GIM/SubjArea-Contact Attempt
- Draft:PEC-REP/Current/GIM/SubjArea-Facts
- Draft:PEC-REP/Current/GIM/SubjArea-Interaction
- Draft:PEC-REP/Current/GIM/SubjArea-Interaction Resource
- Draft:PEC-REP/Current/GIM/SubjArea-Interaction Resource State
- Draft:PEC-REP/Current/GIM/SubjArea-Mediation Segment
- Draft:PEC-REP/Current/GIM/SubjArea-Place Group
- Draft:PEC-REP/Current/GIM/SubjArea-Resource Group
- Draft:PEC-REP/Current/GIM/SubjArea-Resource Skill
- Draft:PEC-REP/Current/GIM/SubjArea-Summary Resource Session
- Draft:PEC-REP/Current/GIM/SubjArea-Summary Resource State
- Draft:PEC-REP/Current/GIM/SubjArea-Summary Resource State Reason
- Draft:PEC-REP/Current/GIM/SubjectAreas
- Draft:PEC-REP/Current/GIM/TenantViews
- Draft:PEC-REP/Current/GIMPEGuide/WhatsNew
- Draft:PEC-REP/Current/GVP/GetStarted
- Draft:PEC-REP/Current/PDMCXGIM
- Draft:PEC-REP/Current/PDMCXGIM/AboutDataExport
- Draft:PEC-REP/Current/PDMCXGIM/AboutThisPDM
- Draft:PEC-REP/Current/PDMCXGIM/GIMDateTime
- Draft:PEC-REP/Current/PDMCXGIM/GIMNewPDM
- Draft:PEC-REP/Current/PDMCXGIM/GIMOverview
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopAgent
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopCAF
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopData
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopIRF
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopIxn
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopMSF
- Draft:PEC-REP/Current/PDMCXGIM/GIMTechDescComb
D cont.
- Draft:PEC-REP/Current/PDMCXGIM/GIMTechDescr
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartDBSchema
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartGIDBTables
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartIndexes
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartPartitioning
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartReferences
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartSchemaChanges
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartTables
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartViews
- Draft:PEC-REP/Current/PDMCXGIM/Table-AGENT LOCATION
- Draft:PEC-REP/Current/PDMCXGIM/Table-ANCHOR FLAGS
- Draft:PEC-REP/Current/PDMCXGIM/Table-ATTEMPT DISPOSITION
- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS BOT DIM
- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS BOT NAME DIM
- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS SESSION DIM
- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS SESSION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-BOT ATTRIBUTES
- Draft:PEC-REP/Current/PDMCXGIM/Table-BOT INTENT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALL RESULT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALL TYPE
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIAL RESULTS
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIM 1
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIM 2
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIM 3
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIM 4
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLING LIST METRIC FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CAMPAIGN GROUP SESSION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CAMPAIGN GROUP STATE
- Draft:PEC-REP/Current/PDMCXGIM/Table-CAMPAIGN GROUP STATE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CDR DIM1
- Draft:PEC-REP/Current/PDMCXGIM/Table-CDR FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CHAT SESSION DIM
- Draft:PEC-REP/Current/PDMCXGIM/Table-CHAT SESSION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CHAT THREAD FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE END REASON
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE MODE
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE PAGE
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE USER AGENT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CONTACT ATTEMPT FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CONTACT INFO TYPE
- Draft:PEC-REP/Current/PDMCXGIM/Table-DATE TIME
- Draft:PEC-REP/Current/PDMCXGIM/Table-DIALING MODE
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC CALLING LIST
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC CAMPAIGN
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC FOLDER
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC GROUP
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC LOGIN
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC PLACE
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC SKILL
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC TENANT
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GCX LOGIN INFO
- Draft:PEC-REP/Current/PDMCXGIM/Table-GPM DIM1
- Draft:PEC-REP/Current/PDMCXGIM/Table-GPM FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-GPM MODEL
- Draft:PEC-REP/Current/PDMCXGIM/Table-GPM PREDICTOR
- Draft:PEC-REP/Current/PDMCXGIM/Table-GPM RESULT
- Draft:PEC-REP/Current/PDMCXGIM/Table-GROUP ANNEX
- Draft:PEC-REP/Current/PDMCXGIM/Table-INTERACTION DESCRIPTOR
- Draft:PEC-REP/Current/PDMCXGIM/Table-INTERACTION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-INTERACTION RESOURCE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-INTERACTION RESOURCE STATE
- Draft:PEC-REP/Current/PDMCXGIM/Table-INTERACTION TYPE
- Draft:PEC-REP/Current/PDMCXGIM/Table-IRF USER DATA CUST 1
- Draft:PEC-REP/Current/PDMCXGIM/Table-IRF USER DATA GEN 1
- Draft:PEC-REP/Current/PDMCXGIM/Table-IRF USER DATA KEYS
- Draft:PEC-REP/Current/PDMCXGIM/Table-IXN RESOURCE STATE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-LDR CAMPAIGN
- Draft:PEC-REP/Current/PDMCXGIM/Table-LDR DEVICE
- Draft:PEC-REP/Current/PDMCXGIM/Table-LDR FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-LDR GROUP
- Draft:PEC-REP/Current/PDMCXGIM/Table-LDR LIST
- Draft:PEC-REP/Current/PDMCXGIM/Table-LDR POSTAL CODE
- Draft:PEC-REP/Current/PDMCXGIM/Table-LDR RECORD
- Draft:PEC-REP/Current/PDMCXGIM/Table-MEDIA ORIGIN
- Draft:PEC-REP/Current/PDMCXGIM/Table-MEDIA TYPE
- Draft:PEC-REP/Current/PDMCXGIM/Table-MEDIATION SEGMENT FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-POST CALL SURVEY DIM 1
- Draft:PEC-REP/Current/PDMCXGIM/Table-POST CALL SURVEY DIM 2
- Draft:PEC-REP/Current/PDMCXGIM/Table-POST CALL SURVEY DIM 3
- Draft:PEC-REP/Current/PDMCXGIM/Table-POST CALL SURVEY DIM 4
- Draft:PEC-REP/Current/PDMCXGIM/Table-POST CALL SURVEY DIM 5
- Draft:PEC-REP/Current/PDMCXGIM/Table-POST CALL SURVEY DIM 6
D cont.
- Draft:PEC-REP/Current/PDMCXGIM/Table-RECORD FIELD GROUP 1
- Draft:PEC-REP/Current/PDMCXGIM/Table-RECORD FIELD GROUP 2
- Draft:PEC-REP/Current/PDMCXGIM/Table-RECORD STATUS
- Draft:PEC-REP/Current/PDMCXGIM/Table-RECORD TYPE
- Draft:PEC-REP/Current/PDMCXGIM/Table-REQUESTED SKILL
- Draft:PEC-REP/Current/PDMCXGIM/Table-REQUESTED SKILL COMBINATION
- Draft:PEC-REP/Current/PDMCXGIM/Table-RESOURCE
- Draft:PEC-REP/Current/PDMCXGIM/Table-RESOURCE ANNEX
- Draft:PEC-REP/Current/PDMCXGIM/Table-RESOURCE GROUP COMBINATION
- Draft:PEC-REP/Current/PDMCXGIM/Table-RESOURCE STATE
- Draft:PEC-REP/Current/PDMCXGIM/Table-RESOURCE STATE REASON
- Draft:PEC-REP/Current/PDMCXGIM/Table-ROUTING TARGET
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR ACTIVITIES FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR ACTIVITY
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR APPLICATION
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR BOTS FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR CALL DISPOSITION
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR CALL TYPE
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR CUST ATRIBUTES
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR CUST ATRIBUTES FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR ENTRY POINT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR EXIT POINT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR EXT HTTP REST
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR EXT REQUEST
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR EXT REQUEST FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR EXT REQUEST OUTCOME
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR EXT SERVICE OUTCOME
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR GEO LOCATION
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR INPUT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR INPUT OUTCOME
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR LANGUAGE
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR MESSAGE
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR MILESTONE
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SESSION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY ANSWERS
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY I1
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY I2
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY QUESTIONS
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY QUESTIONS I1
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY QUESTIONS I2
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY QUESTIONS S1
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY QUESTIONS S2
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY S1
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY S2
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY SCORES
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY STATUS
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR SURVEY TRANSCRIPT FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR USER INPUT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR USER INPUTS FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SDR USER MILESTONE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SM MEDIA NEUTRAL STATE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SM RES SESSION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SM RES STATE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-SM RES STATE REASON FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-STRATEGY
- Draft:PEC-REP/Current/PDMCXGIM/Table-TECHNICAL DESCRIPTOR
- Draft:PEC-REP/Current/PDMCXGIM/Table-TIME ZONE
- Draft:PEC-REP/Current/PDMCXGIM/Table-USER DATA CUST DIM 1
- Draft:PEC-REP/Current/PDMCXGIM/Table-USER DATA GEN DIM 1
- Draft:PEC-REP/Current/PDMCXGIM/Table-USER DATA GEN DIM 2
- Draft:PEC-REP/Current/PDMCXGIM/Table-WORKBIN
- Draft:PEC-REP/Current/PDMCXGIM/TenantViews
- Draft:PEC-REP/Current/PDMCXGIM/View-CALLING LIST
- Draft:PEC-REP/Current/PDMCXGIM/View-CALLING LIST TO CAMP FACT
- Draft:PEC-REP/Current/PDMCXGIM/View-CAMPAIGN
- Draft:PEC-REP/Current/PDMCXGIM/View-GROUP
- Draft:PEC-REP/Current/PDMCXGIM/View-GROUP TO CAMPAIGN FACT
- Draft:PEC-REP/Current/PDMCXGIM/View-PLACE
- Draft:PEC-REP/Current/PDMCXGIM/View-PLACE GROUP FACT
- Draft:PEC-REP/Current/PDMCXGIM/View-RESOURCE GROUP FACT
- Draft:PEC-REP/Current/PDMCXGIM/View-RESOURCE SKILL FACT
- Draft:PEC-REP/Current/PDMCXGIM/View-SKILL
- Draft:PEC-REP/Current/PDMCXGIM/View-TENANT
- Draft:PEC-REP/Current/RPRT/GetStarted
- Draft:PEC-REP/Current/RT/GetStarted
- Draft:PEC-REP/Deprecation-Genesys Interactive Insights
- Draft:PEC-REP/HIW
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business Attribute
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Callback