Drilldown: Article
Article > productshort :
Draft:PEC-DC or
Draft:PEC-REP
& Role :
Administrator or
Administrator, Agent, Supervisor
& Manual:
Administrator
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Create Service Channel (1) ·
Genesys CX Insights Support for GDPR (1) ·
Genesys CX Insights User Management (1) ·
Integrate with Genesys Hub (1) ·
Manage custom variables (1) ·
Manage field codes (1) ·
Manage personally identifiable information (1) ·
Manage standard responses (1) ·
Report scheduling (1) ·
Set up Facebook and Twitter (1) ·
Set up SMS (1) ·
Set up WhatsApp (1)
None (1) ·
Create Service Channel (1) ·
Genesys CX Insights User Management (1) ·
Integrate with Genesys Hub (1) ·
Manage field codes (1) ·
Manage PII (1) ·
Manage standard responses (1) ·
Report scheduling (1) ·
Set up Facebook and Twitter (1) ·
Set up SMS (1) ·
Set up WhatsApp (1) ·
Support for GDPR (1)
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