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Article > productshort : Draft:PEC-AD or Draft:PEC-AS & Platform : GenesysEngage-cloud or PureConnect, GenesysEngage-cloud

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Standalone:
None (25) · No (86) · Yes (2)
productshort: (Click arrow to add another value)
Platform: (Click arrow to add another value)
ComingSoon:
None (37) · No (76)
Role:
None (43) · Administrator (44) · Administrator, Agent, Supervisor (1) · Agent, Supervisor (24) · Supervisor (1)
DisplayName:
Statistics options (2) · Bulk Import (2) · Standard responses (2) · Supervisor options (2) · Templates (2) · Transactions (2) · Single Sign-On (2) · Channel options (2) · Agent Groups (2) · Getting started (2)
Other values:
TocName:
Getting started (2) · Bulk Import (2) · Single Sign-On (2) · Statistics options (2) · Supervisor options (2) · Templates (2) · Transactions (2) · Channel options (2) · Standard responses (2) · Agent Groups (2)
Other values:
Dimension:
None (111) · Journey (2)
Product:
Agent Setup (87) · Agent Workspace (26)
Manual:
None (2) · Agent (24) · ManageCC (47) · Source (39) · Supervisor (1)
Application:
None (69) · Agent Setup (35) · Agent Setup, Agent Workspace (1) · Agent Setup, Designer, Platform Administration (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Designer, Outbound (1) · Platform Administration (5)
UseCase:
None (112) · CE16, CE18, CE19, CE27, CE29 (1)
PEPageType:
None (113)

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