Drilldown: Article
Article > productshort :
Draft:GDE or
Draft:PEC-AS or
Draft:PEC-WFM
& Platform :
GenesysEngage-onpremises or
PureConnect, GenesysEngage-cloud
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Agent and Agent Group Annex (1) ·
Building staffing for multiple activities (1) ·
Configuring your bot (1) ·
Create your first chat bot (1) ·
Default forecasting objectives (1) ·
Overview (1) ·
Performance (1) ·
Performance Alerts View (1) ·
Performance Intra-Day View (1) ·
Performance Monitor View (1) ·
Performance Options Dialog Box (1) ·
Slots and Slot Types (1) ·
Staffing Build Wizard for Multiple Activities (1) ·
Workforce Management API Reference (1)
None (3) ·
Agent Annex (1) ·
API Reference (1) ·
Building staffing for multiple activities (1) ·
Create your first bot (1) ·
Default forecasting objectives (1) ·
Performance (1) ·
Performance Alerts View (1) ·
Performance Intra-Day View (1) ·
Performance Monitor View (1) ·
Performance Options Dialog Box (1) ·
Staffing Build Wizard (Multiple Activities) (1)
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