Drilldown: Article
Article > productshort:
Draft:PEC-IWD
& Platform:
GenesysEngage-cloud
& ComingSoon :
Yes or
Other
& Dimension:
None
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How Intelligent Workload Distribution works (1) ·
How IWD works (1) ·
Monitor work items and emails (1) ·
Search, display, manage, and update work items (1) ·
Use Workload Manager (1) ·
View and set IWD global options (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Prioritization schemas (1)
How IWD works (1) ·
Intelligent Workload Distribution (1) ·
Monitor work items and emails (1) ·
Search, display, manage, and update work items (1) ·
Use Workload Manager (1) ·
View and set IWD global options (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Prioritization schemas (1)
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