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Article > productshort:
Draft:PEC-GPA
& Platform :
GenesysEngage-cloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
& Role:
Administrator
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Activity History (1) ·
Click-to-Dial (1) ·
Configuring and Using General Features (1) ·
Configuring SSO (1) ·
Gplus Adapter for Salesforce (v9) (1) ·
Integrating Gplus Adapter in Lightning (1) ·
Migrating to Gplus Adapter (v9) (1) ·
Screen Pop (1) ·
Troubleshooting Gplus Adapter Integration with Salesforce (1)
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