Drilldown: Article
Article > productshort:
Draft:PEC-AS
& Platform :
GenesysEngage-cloud or
GenesysEngage-onpremises or
PureConnect
& Application:
Agent Setup
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Add and manage Caller ID (1) ·
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Agent Annex (1) ·
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Email channel options (1) ·
Enable external URLs (1) ·
Enable feedback (1) ·
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Facebook channel options (1) ·
Genesys Softphone (1) ·
Interaction history advanced search (1) ·
Manage agents (1) ·
Outbound channel options (1) ·
Routing (1) ·
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Showing below up to 36 results in range #1 to #36.
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D
- Draft:PEC-AS/Current/ManageCC/Agent Annex
- Draft:PEC-AS/Current/ManageCC/Blob Storage
- Draft:PEC-AS/Current/ManageCC/Bulk operations
- Draft:PEC-AS/Current/ManageCC/Business attributes
- Draft:PEC-AS/Current/ManageCC/Caller ID
- Draft:PEC-AS/Current/ManageCC/Case and toast data
- Draft:PEC-AS/Current/ManageCC/Channels options
- Draft:PEC-AS/Current/ManageCC/Chat options
- Draft:PEC-AS/Current/ManageCC/Contacts
- Draft:PEC-AS/Current/ManageCC/Create agent groups
- Draft:PEC-AS/Current/ManageCC/Create agent states
- Draft:PEC-AS/Current/ManageCC/Create agents
D cont.
- Draft:PEC-AS/Current/ManageCC/Desktop Views options
- Draft:PEC-AS/Current/ManageCC/Dispositions
- Draft:PEC-AS/Current/ManageCC/Email addresses and mailboxes
- Draft:PEC-AS/Current/ManageCC/Email options
- Draft:PEC-AS/Current/ManageCC/Export agent accounts
- Draft:PEC-AS/Current/ManageCC/External URLs
- Draft:PEC-AS/Current/ManageCC/Facebook options
- Draft:PEC-AS/Current/ManageCC/Feedback
- Draft:PEC-AS/Current/ManageCC/Genesys Softphone
- Draft:PEC-AS/Current/ManageCC/Global Login
- Draft:PEC-AS/Current/ManageCC/Interaction history advanced search
- Draft:PEC-AS/Current/ManageCC/Onboarding scenario
D cont.
- Draft:PEC-AS/Current/ManageCC/Outbound options
- Draft:PEC-AS/Current/ManageCC/Routing management
- Draft:PEC-AS/Current/ManageCC/Single Sign-On
- Draft:PEC-AS/Current/ManageCC/Standard Response Library options
- Draft:PEC-AS/Current/ManageCC/Statistics options
- Draft:PEC-AS/Current/ManageCC/Supervisor options
- Draft:PEC-AS/Current/ManageCC/Transactions
- Draft:PEC-AS/Current/ManageCC/Twitter options
- Draft:PEC-AS/Current/ManageCC/View audit trail
- Draft:PEC-AS/Current/ManageCC/Voice options
- Draft:PEC-AS/Current/ManageCC/Workitem options
- Draft:PEC-AS/HIW