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Article > productshort: Draft:PE-GPR & Platform : GenesysEngage-cloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises

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What you can monitor (2) · View KPI outcome (2) · The Settings menu (2) · Monitor predictor feature coverage (2) · How Does GPR Score Agents? (2) · Create and update users and roles (2) · Deploy Data Loader (2) · View model accuracy (2) · Routing scenarios using GPR (2)
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