Drilldown: Article
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Agent state and DN events (1) ·
Basic call models (1) ·
Call handling and transfer/conference events (1) ·
Call routing events (1) ·
Call treatment events (1) ·
Callback Widget (1) ·
Deploying Widgets (1) ·
Engage Widget (1) ·
Event attributes (2) ·
Genesys Widgets overview (1) ·
Handling user data (1) ·
Holding, transferring, and conferencing (1) ·
How Widgets works (1) ·
Monitoring calls (1) ·
Predictive dialing (1) ·
Releasing calls (1) ·
Special cases (1) ·
WebChat Widget (1) ·
Working with queues (1)
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D
- Draft:VM/Current/VMEventsandModels/AgentStateandDNEvents
- Draft:VM/Current/VMEventsandModels/Attributes
- Draft:VM/Current/VMEventsandModels/BasicCallModels
- Draft:VM/Current/VMEventsandModels/CallHandlingTransferConferenceEvents
- Draft:VM/Current/VMEventsandModels/CallRoutingEvents
- Draft:VM/Current/VMEventsandModels/CallTreatmentEvents
- Draft:VM/Current/VMEventsandModels/Event attribute descriptions
D cont.
- Draft:VM/Current/VMEventsandModels/HandlingUserData
- Draft:VM/Current/VMEventsandModels/HoldTransferConference
- Draft:VM/Current/VMEventsandModels/MonitorCalls
- Draft:VM/Current/VMEventsandModels/PredictiveDialing
- Draft:VM/Current/VMEventsandModels/ReleaseCalls
- Draft:VM/Current/VMEventsandModels/SpecialCases
- Draft:VM/Current/VMEventsandModels/WorkWithQueues