Drilldown: Article
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& productshort :
Draft:PEC-WFM or
Draft:VM
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Agent state and DN events (1) ·
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Call handling and transfer/conference events (1) ·
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Showing below up to 20 results in range #1 to #20.
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D
D cont.
- Draft:VM/Current/VMEventsandModels/Attributes
- Draft:VM/Current/VMEventsandModels/BasicCallModels
- Draft:VM/Current/VMEventsandModels/CallHandlingTransferConferenceEvents
- Draft:VM/Current/VMEventsandModels/CallRoutingEvents
- Draft:VM/Current/VMEventsandModels/CallTreatmentEvents
- Draft:VM/Current/VMEventsandModels/Event attribute descriptions
- Draft:VM/Current/VMEventsandModels/HandlingUserData
D cont.
- Draft:VM/Current/VMEventsandModels/HoldTransferConference
- Draft:VM/Current/VMEventsandModels/MonitorCalls
- Draft:VM/Current/VMEventsandModels/PredictiveDialing
- Draft:VM/Current/VMEventsandModels/ReleaseCalls
- Draft:VM/Current/VMEventsandModels/SpecialCases
- Draft:VM/Current/VMEventsandModels/WorkWithQueues