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Agent accounts (1) ·
Agent Groups (1) ·
Agent Setup (1) ·
Agent Workspace settings (1) ·
Configure contacts for agents (1) ·
Contact Center Settings (1) ·
Create business attributes (1) ·
CRM Adapter (1) ·
Desktop Options (1) ·
Desktop Statistics (1) ·
Email Mailboxes (1) ·
Manage statistics for agents and resources (1) ·
Popular tasks (1) ·
Templates (1) ·
Transactions (1) ·
Work with Agent Setup (1) ·
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