Drilldown: Article
Article > Platform :
GenesysCloud or
GenesysEngage-onpremises or
PureConnect
& Product:
Genesys Multicloud CX Mixed Mode
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Agent Workspace / Workspace Web Edition (SIP) use case (1) ·
Agentless Outbound Campaigns (1) ·
Generalized Architecture (1) ·
Historical Reporting / Genesys CX Insights (1) ·
Inbound Voice with WebRTC and Web Phone (1) ·
Mixed Mode Overview (1) ·
Mixed Mode Suite Level Requirements (1) ·
Mixed Mode Use Cases (1) ·
Outbound Campaigns with Workspace Desktop Edition (1) ·
Outbound CX Contact use case (1) ·
Web Real-Time Communication (WebRTC) Agents use case (1) ·
Workspace Web Edition with eServices digital channels (1)
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