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Article > productshort : Draft:DES or Draft:PEC-GSM or Draft:PEC-OU or Draft:PEC-REP or PEC-WFM & Role: None

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Standalone:
None (361) · No (364) · Yes (710)
productshort: (Click arrow to add another value)
Platform:
None (842) · GenesysCloud (1) · GenesysEngage-cloud (585) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (5) · GeneysyEngage_cloud (1)
ComingSoon:
None (1185) · No (249) · Yes (1)
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DisplayName:
None (47) · Architecture (8) · High availability and disaster recovery (6) · Outbound Contact reports (5) · Callback reports (5) · Agent Login-Logout Details Report (5) · Agent Group Membership Details Report (5) · iWD Metrics (5) · Agent State Details Report (5) · Ports (4) · Table AGENT_LOCATION (4) · iWD folder (4) · Logging (4) · Summary of Info Mart schema changes (4) · Getting started (4) · New in the Info Mart Database (4) · Genesys Info Mart Tenant User schema and tenant views (4) · Genesys Info Mart Database Schema (4) · Prerequisites (4)
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TocName:
None (832) · Callback reports (5) · Agent Login-Logout Details Report (5) · Getting started (5) · Outbound Contact reports (5) · Agent Group Membership Details Report (5) · Agent State Details Report (5) · Prerequisites (4)
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Product:
None (256) · Designer (34) · Genesys Skills Management (221) · Outbound (CX Contact) (54) · Reporting (761) · Workforce Management (109)
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PDMLibraryGIM (185) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · PDNAA (121) · CX Insights (110) · None (92) · Supervisor (73) · GCXIMCPRG (52) · Admin (40) · CXContact (28) · GIMPEGuide (27) · AIUG (26) · GIM (25) · Administrator (22) · RPRT (21) · GCXI (21) · GCXIPRGLibrary (21) · SupervisorHelp (20) · II (18)
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Application:
None (1435)
UseCase:
None (1435)
PEPageType:
None (1401) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (4) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (7) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (7) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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