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Article > Standalone: No & Product : Genesys Predictive Routing or Reporting

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Standalone: (Click arrow to add another value)
productshort:
Draft:PE-GPR (59) · Draft:PEC-REP (287) · PE-GPR (61) · PEC-REP (180)
Platform:
None (64) · GenesysEngage-cloud (491) · GenesysEngage-onpremises (31) · PureEngage (1)
ComingSoon:
None (123) · No (463) · Yes (1)
Role:
None (279) · Administrator (19) · Administrator, Developer (3) · Administrator, Reviewer (2) · Administrator, Supervisor (230) · Staff (8) · Supervisor (46)
DisplayName:
Agent Login-Logout Details Report (5) · Logging (5) · Agent Group Membership Details Report (5) · Agent State Details Report (5) · Agent Details Activity Report (5) · The Settings menu (4) · Final Disposition Dashboard (4) · Create and update users and roles (4) · View KPI outcome (4) · Weekly Agent Group Performance Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Business Attribute Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Self Service Containment Dashboard (4) · What you can monitor (4) · Routing scenarios using GPR (4) · Bot Analytical Dashboard (4) · View model accuracy (4)
Other values:
TocName:
None (76) · Agent Login-Logout Details Report (5) · Agent State Details Report (5) · Agent Group Membership Details Report (5) · Agent Details Activity Report (5) · Create and update users and roles (4) · The Settings menu (4) · What you can monitor (4) · Bot Analytical Dashboard (4) · Routing scenarios using GPR (4) · View model accuracy (4) · View KPI outcome (4) · Final Disposition Dashboard (4)
Other values:
Dimension:
None (561) · GPR Data Upload (2) · GPRAnalysis (4) · GPRDataUpload (6) · RealTime (14)
Product: (Click arrow to add another value)
Manual:
None (2) · Administrator (6) · CX Insights (87) · Deployment (33) · Developers (3) · GCXIPEGuide (15) · GIM (2) · GIMPEGuide (17) · GVP (8) · Help (82) · PDMLibraryGIM (2) · PulseMetricsLibrary (2) · PulsePEGuide (9) · RAAPEGuide (6) · RPRT (269) · RT (44)
Application:
None (304) · IVR Administration (8) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (205)
UseCase:
None (587)
PEPageType:
None (549) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (3) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (6) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (11) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (7)

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