Drilldown: Article

Jump to: navigation, search

Choose a table:


Article > Product : Genesys Predictive Routing or Genesys Skills Management or Voice

Use the filters below to narrow your results.

Standalone:
None (156) · No (189) · Yes (7)
productshort:
Draft:PE-GPR (64) · Draft:PEC-GSM (221) · Draft:PEC-Voice (1) · PE-GPR (65) · PEC-Voice (1)
Platform:
None (37) · GenesysEngage-cloud (285) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (28) · PureEngage (1)
ComingSoon:
None (183) · No (168) · Yes (1)
Role:
None (335) · Administrator (5) · Administrator, Agent, Supervisor (2) · Administrator, Reviewer (2) · Staff (8)
DisplayName:
None (21) · What you can monitor (4) · Prerequisites (4) · The Settings menu (4) · Create and update users and roles (4) · Routing Scenarios Using GPR (4) · View KPI outcome (4) · View model accuracy (4) · View the Agent Profile schema (3) · Monitor predictor feature coverage (3) · Feature Analysis report (3) · Create and update predictors (3) · Upload interaction and other data (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · Agent Variance report (3) · How to configure score expressions (3) · How Does GPR Score Agents? (3)
Other values:
TocName:
None (31) · View model accuracy (4) · Create and update users and roles (4) · The Settings menu (4) · Routing Scenarios Using GPR (4) · View KPI outcome (4) · Prerequisites (4) · What you can monitor (4) · Upload interaction and other data (3) · How to configure score expressions (3) · Monitor predictor feature coverage (3) · Feature Analysis report (3) · Create and update predictors (3) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · How Does GPR Score Agents? (3) · View uploaded datasets (3) · Agent Variance report (3)
Other values:
Dimension:
None (340) · GPR Data Upload (2) · GPRAnalysis (4) · GPRDataUpload (6)
Product: (Click arrow to add another value)
Manual:
None (9) · ADInst (5) · Admin (6) · AIUG (26) · AzInst (5) · Deployment (35) · Developers (4) · Help (86) · KBA (12) · Loc (5) · PDNAA (121) · PDNAM (12) · PDNAU (9) · SOO (10) · TPOSR (2) · UEA (5)
Application:
None (348) · Agent Workspace, Agent Setup, Designer (2) · GPR Core Platform (2)
UseCase:
None (350) · CE01, CE02, CE03 (2)
PEPageType:
None (352)

Showing below up to 250 results in range #1 to #250.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

D

D cont.

D cont.


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/Article (2024-11-09 11:20:19)"