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Article > Standalone: No & Product : Genesys Agent Assist or Genesys Skills Management or Gplus Adapter for WFM

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Standalone: (Click arrow to add another value)
productshort:
Draft:GAA (15) · Draft:GAWFM (52) · Draft:PEC-GSM (69) · GAA (6)
Platform:
None (19) · GenesysEngage-cloud (75) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (42) · PrivateEdition (3)
ComingSoon:
None (59) · No (83)
Role:
None (134) · Administrator (8)
DisplayName:
Prerequisites (5) · Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (3) · None (2) · Certificates (2) · Installation and Windows permissions (2) · Install the Genesys Agent Assist Plugin for Workspace Desktop Edition (2) · Install Google Dialogflow Agent extension in Genesys Cloud CX (2) · Overview (2) · DNA (2) · Provisioning (2) · Configure the Google Project for Agent Assist (2) · Logging Out (2) · Viewing Feedback Results (2) · Viewing Results (2) · About the Genesys Agent Assist Plugin for Workspace Desktop Edition (2)
Other values:
TocName:
None (15) · Prerequisites (5) · Overview (4) · Configure the Plugin (3) · NICE-IEX (2) · DNA (2) · Configure the Google Project (2) · Install Google Dialogflow Agent extension (2) · Teleopti (2) · Provisioning (2) · Install the plugin (2) · About the plugin (2) · Aspect (2) · Verint (2)
Other values:
Dimension:
None (141) · ADResponse (1)
Product: (Click arrow to add another value)
Manual:
ADInst (4) · Admin (4) · Agent (2) · AIUG (16) · AspectDeployment (3) · AzInst (2) · Deployment (46) · GAWFMPEGuide (6) · KBA (10) · Loc (3) · PDNAA (8) · PDNAM (11) · PDNAU (7) · SOO (5) · UEA (2) · WDEPlugin (13)
Application:
None (135) · Agent Desktop (4) · Agent Workspace (3)
UseCase:
None (142)
PEPageType:
None (136) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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