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Article > Standalone: Yes & Product : Billing Data Service or Genesys Predictive Routing or Genesys Recording, Quality Management, and Speech Analytics or Intelligent Workload Distribution or Reporting or Routing and Designer

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Standalone: (Click arrow to add another value)
productshort:
Draft:PE-GPR (1) · Draft:PEC-IWD (5) · Draft:PEC-REC (1) · Draft:PEC-REP (448) · Draft:PEC-ROU (1) · PE-GPR (1) · PEC-IWD (4) · PEC-REC (1) · PEC-REP (199) · PEC-ROU (1)
Platform:
None (650) · GenesysEngage-cloud (10) · GenesysEngage_cloud (2)
ComingSoon:
None (645) · No (17)
Role:
None (648) · Administrator (10) · Administrator, Agent, Supervisor (2) · Administrator, Developer (2)
DisplayName:
Agent metrics (5) · Agent Folder (5) · Outbound Contact Metrics (4) · iWD Metrics (4) · Info Mart tables (4) · Info Mart views (4) · Genesys CX Insights Project (4) · iWD Attributes (4) · IWD folder (4) · About Data Export capability (4) · Billing Data folder (4) · Table AGENT_LOCATION (4) · View CALLING_LIST (4) · Using this document (4)
Other values:
TocName:
None (645) · How IWD works (2) · How Predictive Routing works (2) · How Recording, Quality Management and Speech Analytics works (2) · How reporting works (2) · How routing works (2) · Integrate IWD with WFM (2) · IWD Queries (2) · Set up Email (1) · View, edit, and create Genesys Multicloud CX email boxes (2)
Dimension:
None (660) · Journey (2)
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Manual:
None (35) · Administrator (7) · GCXIMCPRG (39) · GCXIPRG (15) · GCXIPRGLibrary (45) · GIMPEGuide (3) · PDMCXGIM (169) · PDMLibraryGIM (334) · PDMPEGIM-Postgres (15)
Application:
None (650) · Agent Setup, Platform Administration (2) · Designer (2) · GPR Core Platform (2) · intelligent Workload Distribution (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2)
UseCase:
None (656) · BO02 (2) · BO02, BO03 (2) · CE01 (2)
PEPageType:
None (662)

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