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Article > Product : Agent Workspace or Developer or Digital Channels or Genesys Predictive Routing or Gplus Adapter for WFM

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Standalone:
None (76) · No (358) · Yes (18)
productshort:
DC (9) · Draft:DC (7) · Draft:Developer (2) · Draft:GAWFM (76) · Draft:PE-GPR (64) · Draft:PEC-AD (42) · Draft:PEC-DC (45) · Draft:PEC-Developer (58) · Draft:PEP-DC (1) · PE-GPR (65) · PEC-AD (36) · PEC-DC (32) · PEC-Developer (15)
Platform:
None (168) · GenesysCloud (1) · GenesysEngage-cloud (193) · GenesysEngage-onpremises (89) · PureEngage (1)
ComingSoon:
None (148) · No (303) · Yes (1)
Role:
None (339) · Administrator (24) · Administrator, Agent, Supervisor (4) · Administrator, Developer (6) · Administrator, Reviewer (2) · Adminstrator (2) · Agent (2) · Agent, Supervisor (56) · Developer (7) · Staff (8) · Supervisor (2)
DisplayName:
None (35) · Installation and Windows Permissions (5) · Before you begin (5) · Enable a tenant for Digital Channels (4) · Provision API keys (4) · View KPI outcome (4) · View model accuracy (4) · Pre-configure tenant objects (4) · Create and update users and roles (4) · The Settings menu (4) · Agent Assist tab (4) · What you can monitor (4) · Deploy Digital Channels using Docker Compose (4) · Routing Scenarios Using GPR (4) · Provisioning overview (4)
Other values:
TocName:
None (146) · Installation and Windows Permissions (4) · Routing Scenarios Using GPR (4) · What you can monitor (4) · View model accuracy (4) · View KPI outcome (4) · Create and update users and roles (4) · The Settings menu (4)
Other values:
Dimension:
None (425) · ADResponse (4) · ADResponses (2) · deploydigital (4) · GPR Data Upload (2) · GPRAnalysis (4) · GPRDataUpload (6) · Journey (2) · sr (3)
Product: (Click arrow to add another value)
Manual:
None (20) · Administrator (36) · Agent (59) · AspectDeployment (5) · DCPEGuide (43) · Deployment (104) · Developers (11) · GAWFMPEGuide (12) · Help (86) · IEXDeployment (5) · Requirements (1) · SCAPI (24) · Supervisor (2) · WebAPIs (31) · WWEPEGuide (13)
Application:
None (434) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace (2) · Agent Workspace, Agent Setup (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Designer (4) · GPR Core Platform (2)
UseCase:
None (450) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (425) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (2) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (5) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (5) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (5)

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