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Article > Product : Agent Workspace or Callback or Outbound (CX Contact) or Reporting

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Standalone:
None (263) · No (704) · Yes (660)
productshort:
Draft:PEC-AD (42) · Draft:PEC-CAB (31) · Draft:PEC-OU (89) · Draft:PEC-REP (910) · PEC-AD (36) · PEC-CAB (30) · PEC-OU (71) · PEC-REP (418)
Platform:
None (851) · GenesysCloud (2) · GenesysEngage-cloud (755) · GenesysEngage-onpremises (17) · GeneysyEngage_cloud (2)
ComingSoon:
None (1025) · No (602)
Role:
None (1159) · Administrator (115) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (6) · Administrator, Developer (5) · Administrator, Developer, Supervisor (2) · Administrator, Supervisor (230) · Agent (2) · Agent, Supervisor (56) · Developer (2) · Supervisor (48)
DisplayName:
None (50) · Architecture (16) · High availability and disaster recovery (11) · Agent State Details Report (9) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Outbound Contact reports (7) · Callback reports (7) · Agent Details Activity Report (7) · Before you begin (6)
Other values:
TocName:
None (865) · Agent State Details Report (9) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Outbound Contact reports (7) · Agent Details Activity Report (7) · Callback reports (7)
Other values:
Dimension:
None (1600) · ADResponse (4) · ADResponses (2) · CallbackClickToCall (6) · OSHelp (1) · RealTime (14)
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Manual:
None (46) · Admin (34) · Administrator (59) · Agent (59) · CABPEGuide (23) · CX Insights (110) · CXContact (118) · CXCPEGuide (21) · GCXI (21) · GCXIMCPRG (40) · GCXIPEGuide (36) · GCXIPRG (17) · GCXIPRGLibrary (47) · GIM (25) · GIMPEGuide (42) · GVP (10) · II (18) · PDMCXGIM (170) · PDMLibraryGIM (338) · PDMPEGIM-Postgres (16) · PulseMetricsLibrary (3) · PulsePEGuide (27) · RAAPEGuide (8) · RPRT (271) · RT (53) · Supervisor (2) · WWEPEGuide (13)
Application:
None (1235) · Agent Workspace (2) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Callback (34) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (66) · IVR Administration (8) · Outbound,Outbound Administration (1) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (205)
UseCase:
None (1623) · CE01 (2) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (1553) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (3) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (12) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (15) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (14) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (13)

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