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Article > Product : Agent Setup or Reporting or Solutions

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Standalone:
None (252) · No (614) · Yes (675)
productshort:
Draft:PEC-AS (129) · Draft:PEC-REP (910) · Draft:Solution (15) · PEC-AS (59) · PEC-REP (418) · Solution (10)
Platform:
None (845) · Genesys Multicloud CX (3) · GenesysCloud (8) · GenesysEngage-cloud (678) · GenesysEngage-onpremises (5) · PureConnect (2)
ComingSoon:
None (1017) · No (524)
Role:
None (1128) · Administrator (126) · Administrator, Agent, Supervisor (2) · Administrator, Developer (7) · Administrator, Developer, Supervisor (2) · Administrator, Supervisor (230) · Supervisor (46)
DisplayName:
None (36) · Architecture (11) · Agent State Details Report (9) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Agent Details Activity Report (7) · Outbound Contact reports (7) · Callback reports (7) · High availability and disaster recovery (7)
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TocName:
None (816) · Agent Group Membership Details Report (9) · Agent Login-Logout Details Report (9) · Agent State Details Report (9) · Callback reports (7) · Outbound Contact reports (7) · Agent Details Activity Report (7)
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Dimension:
None (1517) · bots (2) · Journey (4) · Outbound (2) · RealTime (14) · WebChat (2)
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Manual:
None (63) · Admin (34) · Administrator (9) · CX Insights (110) · GCXI (21) · GCXIMCPRG (40) · GCXIPEGuide (36) · GCXIPRG (17) · GCXIPRGLibrary (47) · GIM (25) · GIMPEGuide (42) · GVP (10) · II (18) · ManageCC (142) · PDMCXGIM (170) · PDMLibraryGIM (338) · PDMPEGIM-Postgres (16) · PulseMetricsLibrary (3) · PulsePEGuide (27) · RAAPEGuide (8) · RPRT (271) · RT (53) · Source (40) · User (1)
Application:
None (1151) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (1) · Agent Workspace, Agent Setup (4) · IVR Administration (8) · Platform Administration (10) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (205)
UseCase:
None (1537) · ce18, ce31 (2) · CE31, CE41, EE31 (2)
PEPageType:
None (1489) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (3) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (6) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (11) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (10) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (7)

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