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Article > Product : Agent or Digital Channels or Intelligent Workload Distribution or Widgets

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Standalone:
None (116) · No (306) · Yes (30)
productshort:
DC (9) · Draft:DC (7) · Draft:PEC-Agent (4) · Draft:PEC-DC (45) · Draft:PEC-IWD (43) · Draft:PEP-DC (1) · Draft:WID (214) · PEC-Agent (3) · PEC-DC (32) · PEC-IWD (40) · WID (54)
Platform:
None (147) · GenesysCloud (35) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (254) · GenesysEngage-onpremises (8) · GenesysEngagecloud (2) · GenesysEngage_cloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (210) · No (241) · Yes (1)
Role:
None (338) · Administrator (27) · Administrator, Developer (14) · Adminstrator (2) · Agent (6) · Developer (65)
DisplayName:
None (29) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · Before you begin (8) · Architecture (7) · WebChatService (6) · ChannelSelector (6) · CallUs (6) · Console (6) · Engage (6) · High availability and disaster recovery (6)
Other values:
TocName:
None (117) · Localization (29) · Configuration (28) · API Commands (27) · API Events (27) · Upgrade, rollback, or uninstall (6) · Console (5) · ChannelSelector (5) · App (5) · Common (5) · Engage (5) · WebChat (5) · WebChatService (5) · CallUs (5) · Metadata (5) · Localize widgets and services (5)
Other values:
Dimension:
None (435) · deploydigital (4) · Journey (6) · sr (3) · WebChat (2) · WebChatService (2)
Product: (Click arrow to add another value)
Manual:
None (23) · Administrator (63) · DCPEGuide (43) · Deployment (17) · Developer (20) · Developers (72) · GCAPI (30) · GCDeveloper (13) · IWDDMPEGuide (20) · IWDPEGuide (22) · SDK (129)
Application:
None (432) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Platform Administration (2) · Agent Workspace, Agent Setup (4) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Workforce Management (2) · Designer (4) · intelligent Workload Distribution (2) · IVR Administration (2)
UseCase:
None (447) · BO02 (3) · BO02, BO03 (2)
PEPageType:
None (420) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (5) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (6) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (8) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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