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Article > productshort: Draft:PE-GPR & Platform : GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage_cloud or PureConnect, GenesysEngage-cloud or PureEngage or Other & Product : Genesys Dialog Engine or Genesys Predictive Routing or Genesys Skills Management

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What you can monitor (2) · Monitor predictor feature coverage (2) · View model accuracy (2) · View KPI outcome (2) · The Settings menu (2) · Create and update users and roles (2) · How Does GPR Score Agents? (2) · Routing scenarios using GPR (2)
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What you can monitor (2) · Monitor predictor feature coverage (2) · View model accuracy (2) · View KPI outcome (2) · The Settings menu (2) · Create and update users and roles (2) · How Does GPR Score Agents? (2) · Routing scenarios using GPR (2)
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