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Article > productshort
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ContentAdmin
or
Draft:PEC-REP
or
Draft:PEC-ROU
or
PEC-OU
& Platform
:
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises
or
PrivateEdition
or
None
& UseCase:
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D
- Draft:PEC-REP/AllDeprecations
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- Draft:PEC-REP/Current/GCXIMCPRG/AgentAttributes
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- Draft:PEC-REP/Current/GCXIMCPRG/BillingData
- Draft:PEC-REP/Current/GCXIMCPRG/BillingDataAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/BillingDataMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Business Attribute
- Draft:PEC-REP/Current/GCXIMCPRG/Business AttributeAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Business AttributeMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Callback
- Draft:PEC-REP/Current/GCXIMCPRG/CallbackAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/CallbackMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Chat
- Draft:PEC-REP/Current/GCXIMCPRG/Chat Bot
- Draft:PEC-REP/Current/GCXIMCPRG/Chat BotAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Chat BotMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/ChatAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/ChatMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Co-browse
- Draft:PEC-REP/Current/GCXIMCPRG/Co-browseAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Co-browseMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Designer
- Draft:PEC-REP/Current/GCXIMCPRG/DesignerAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/DesignerMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Detail
- Draft:PEC-REP/Current/GCXIMCPRG/DetailAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/DetailMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/HRCXIAboutProjects
- Draft:PEC-REP/Current/GCXIMCPRG/HRCXIAdtnlRes
- Draft:PEC-REP/Current/GCXIMCPRG/IWD
- Draft:PEC-REP/Current/GCXIMCPRG/IWDAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/IWDMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound Contact
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound ContactAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound ContactMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Predictive Routing
- Draft:PEC-REP/Current/GCXIMCPRG/Predictive RoutingAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Project GenesysCXInsights
- Draft:PEC-REP/Current/GCXIMCPRG/Project GenesysCXInsightsforIWD
- Draft:PEC-REP/Current/GCXIMCPRG/Queue
- Draft:PEC-REP/Current/GCXIMCPRG/QueueAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/QueueMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Service Objects
- Draft:PEC-REP/Current/GCXIMCPRG/Service ObjectsAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Service ObjectsMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Time
- Draft:PEC-REP/Current/GCXIMCPRG/TimeAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Call Survey
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Call SurveyAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Example
- Draft:PEC-REP/Current/GCXIMCPRG/User Data ExampleAttributes
D cont.
- Draft:PEC-REP/Current/GCXIPEGuide
- Draft:PEC-REP/Current/GCXIPEGuide/Architecture
- Draft:PEC-REP/Current/GCXIPEGuide/ArchitectureMain
- Draft:PEC-REP/Current/GCXIPEGuide/Configure
- Draft:PEC-REP/Current/GCXIPEGuide/ConfigureRAA
- Draft:PEC-REP/Current/GCXIPEGuide/Deploy
- Draft:PEC-REP/Current/GCXIPEGuide/DeployRAA
- Draft:PEC-REP/Current/GCXIPEGuide/HADR
- Draft:PEC-REP/Current/GCXIPEGuide/Logging
- Draft:PEC-REP/Current/GCXIPEGuide/Observability
- Draft:PEC-REP/Current/GCXIPEGuide/Overview
- Draft:PEC-REP/Current/GCXIPEGuide/Planning
- Draft:PEC-REP/Current/GCXIPEGuide/PlanningRAA
- Draft:PEC-REP/Current/GCXIPEGuide/Ports
- Draft:PEC-REP/Current/GCXIPEGuide/Provision
- Draft:PEC-REP/Current/GCXIPEGuide/ProvisionRAA
- Draft:PEC-REP/Current/GCXIPEGuide/Upgrade
- Draft:PEC-REP/Current/GCXIPEGuide/UpgradeRAA
- Draft:PEC-REP/Current/GCXIPRG
- Draft:PEC-REP/Current/GCXIPRG/Agent
- Draft:PEC-REP/Current/GCXIPRG/AgentAttributes
- Draft:PEC-REP/Current/GCXIPRG/AgentMetrics
- Draft:PEC-REP/Current/GCXIPRG/BillingData
- Draft:PEC-REP/Current/GCXIPRG/BillingDataAttributes
- Draft:PEC-REP/Current/GCXIPRG/BillingDataMetrics
- Draft:PEC-REP/Current/GCXIPRG/Business Attribute
- Draft:PEC-REP/Current/GCXIPRG/Business AttributeAttributes
- Draft:PEC-REP/Current/GCXIPRG/Business AttributeMetrics
- Draft:PEC-REP/Current/GCXIPRG/Callback
- Draft:PEC-REP/Current/GCXIPRG/CallbackAttributes
- Draft:PEC-REP/Current/GCXIPRG/CallbackMetrics
- Draft:PEC-REP/Current/GCXIPRG/Chat
- Draft:PEC-REP/Current/GCXIPRG/Chat Bot
- Draft:PEC-REP/Current/GCXIPRG/Chat BotAttributes
- Draft:PEC-REP/Current/GCXIPRG/Chat BotMetrics
- Draft:PEC-REP/Current/GCXIPRG/ChatAttributes
- Draft:PEC-REP/Current/GCXIPRG/ChatMetrics
- Draft:PEC-REP/Current/GCXIPRG/Co-browse
- Draft:PEC-REP/Current/GCXIPRG/Co-browseAttributes
- Draft:PEC-REP/Current/GCXIPRG/Co-browseMetrics
- Draft:PEC-REP/Current/GCXIPRG/Designer
- Draft:PEC-REP/Current/GCXIPRG/DesignerAttributes
- Draft:PEC-REP/Current/GCXIPRG/DesignerMetrics
- Draft:PEC-REP/Current/GCXIPRG/Detail
- Draft:PEC-REP/Current/GCXIPRG/DetailAttributes
- Draft:PEC-REP/Current/GCXIPRG/DetailMetrics
- Draft:PEC-REP/Current/GCXIPRG/HRCXIAboutProjects
- Draft:PEC-REP/Current/GCXIPRG/HRCXIAdtnlRes
- Draft:PEC-REP/Current/GCXIPRG/iWD
- Draft:PEC-REP/Current/GCXIPRG/IWD
- Draft:PEC-REP/Current/GCXIPRG/IWDAttributes
- Draft:PEC-REP/Current/GCXIPRG/iWDMetrics
- Draft:PEC-REP/Current/GCXIPRG/IWDMetrics
- Draft:PEC-REP/Current/GCXIPRG/Outbound Contact
- Draft:PEC-REP/Current/GCXIPRG/Outbound ContactAttributes
- Draft:PEC-REP/Current/GCXIPRG/Outbound ContactMetrics
- Draft:PEC-REP/Current/GCXIPRG/Predictive Routing
- Draft:PEC-REP/Current/GCXIPRG/Predictive RoutingAttributes
- Draft:PEC-REP/Current/GCXIPRG/Predictive RoutingMetrics
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsights
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsightsforiWD
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsightsforIWD
- Draft:PEC-REP/Current/GCXIPRG/Queue
- Draft:PEC-REP/Current/GCXIPRG/QueueAttributes
- Draft:PEC-REP/Current/GCXIPRG/QueueMetrics
- Draft:PEC-REP/Current/GCXIPRG/Service Objects
- Draft:PEC-REP/Current/GCXIPRG/Service ObjectsAttributes
- Draft:PEC-REP/Current/GCXIPRG/Service ObjectsMetrics
- Draft:PEC-REP/Current/GCXIPRG/Time
- Draft:PEC-REP/Current/GCXIPRG/TimeAttributes
- Draft:PEC-REP/Current/GCXIPRG/User Data Call Survey
- Draft:PEC-REP/Current/GCXIPRG/User Data Call SurveyAttributes
- Draft:PEC-REP/Current/GCXIPRG/User Data Example
- Draft:PEC-REP/Current/GCXIPRG/User Data ExampleAttributes
- Draft:PEC-REP/Current/GIMPEGuide
- Draft:PEC-REP/Current/GIMPEGuide/ArchitectureMain
- Draft:PEC-REP/Current/GIMPEGuide/Configure
- Draft:PEC-REP/Current/GIMPEGuide/ConfigureGCA
- Draft:PEC-REP/Current/GIMPEGuide/ConfigureGIM
- Draft:PEC-REP/Current/GIMPEGuide/ConfigureGSP
- Draft:PEC-REP/Current/GIMPEGuide/DatabaseConsiderations
- Draft:PEC-REP/Current/GIMPEGuide/Deploy
- Draft:PEC-REP/Current/GIMPEGuide/DeployGCA
- Draft:PEC-REP/Current/GIMPEGuide/DeployGIM
D cont.
- Draft:PEC-REP/Current/GIMPEGuide/DeployGSP
- Draft:PEC-REP/Current/GIMPEGuide/DummyFormattingPage
- Draft:PEC-REP/Current/GIMPEGuide/Features
- Draft:PEC-REP/Current/GIMPEGuide/GDPR
- Draft:PEC-REP/Current/GIMPEGuide/GIMConfigOptions
- Draft:PEC-REP/Current/GIMPEGuide/GSPConfigOptions
- Draft:PEC-REP/Current/GIMPEGuide/HADR
- Draft:PEC-REP/Current/GIMPEGuide/Observability
- Draft:PEC-REP/Current/GIMPEGuide/Outbound
- Draft:PEC-REP/Current/GIMPEGuide/Overview
- Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA
- Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM
- Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP
- Draft:PEC-REP/Current/GIMPEGuide/Ports
- Draft:PEC-REP/Current/GIMPEGuide/Upgrade
- Draft:PEC-REP/Current/GIMPEGuide/UserData
- Draft:PEC-REP/Current/GIMPEGuide/WhatsNew
- Draft:PEC-REP/Current/GVP
- Draft:PEC-REP/Current/GVP/GetStarted
- Draft:PEC-REP/Current/PDMCXGIM
- Draft:PEC-REP/Current/PDMCXGIM/AboutDataExport
- Draft:PEC-REP/Current/PDMCXGIM/AboutThisPDM
- Draft:PEC-REP/Current/PDMCXGIM/GIMDateTime
- Draft:PEC-REP/Current/PDMCXGIM/GIMNewPDM
- Draft:PEC-REP/Current/PDMCXGIM/GIMOverview
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopAgent
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopCAF
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopData
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopIRF
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopIxn
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopMSF
- Draft:PEC-REP/Current/PDMCXGIM/GIMTechDescComb
- Draft:PEC-REP/Current/PDMCXGIM/GIMTechDescr
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartDBSchema
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartGIDBTables
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartIndexes
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartPartitioning
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartReferences
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartSchemaChanges
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartTables
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartViews
- Draft:PEC-REP/Current/PDMCXGIM/Table-AGENT LOCATION
- Draft:PEC-REP/Current/PDMCXGIM/Table-ANCHOR FLAGS
- Draft:PEC-REP/Current/PDMCXGIM/Table-ATTEMPT DISPOSITION
- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS BOT DIM
- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS BOT NAME DIM
- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS SESSION DIM
- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS SESSION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-BOT ATTRIBUTES
- Draft:PEC-REP/Current/PDMCXGIM/Table-BOT INTENT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALL RESULT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALL TYPE
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIAL RESULTS
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIM 1
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIM 2
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIM 3
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK DIM 4
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLBACK FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CALLING LIST METRIC FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CAMPAIGN GROUP SESSION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CAMPAIGN GROUP STATE
- Draft:PEC-REP/Current/PDMCXGIM/Table-CAMPAIGN GROUP STATE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CDR DIM1
- Draft:PEC-REP/Current/PDMCXGIM/Table-CDR FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CHAT SESSION DIM
- Draft:PEC-REP/Current/PDMCXGIM/Table-CHAT SESSION FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CHAT THREAD FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE END REASON
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE MODE
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE PAGE
- Draft:PEC-REP/Current/PDMCXGIM/Table-COBROWSE USER AGENT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CONTACT ATTEMPT FACT
- Draft:PEC-REP/Current/PDMCXGIM/Table-CONTACT INFO TYPE
- Draft:PEC-REP/Current/PDMCXGIM/Table-DATE TIME
- Draft:PEC-REP/Current/PDMCXGIM/Table-DIALING MODE
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC CALLING LIST
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC CAMPAIGN
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC FOLDER
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC GROUP
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC LOGIN
- Draft:PEC-REP/Current/PDMCXGIM/Table-GIDB GC PLACE