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Article > productshort : Draft:PE-GPR or Draft:PEC-OU & Platform : GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises or GeneysyEngage_cloud or Other

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Standalone:
None (3) · No (123) · Yes (4)
productshort: (Click arrow to add another value)
Platform: (Click arrow to add another value)
ComingSoon:
None (19) · No (111)
Role:
None (89) · Administrator (35) · Administrator, Agent, Developer (1) · Administrator, Reviewer (1) · Staff (4)
DisplayName:
What you can monitor (2) · View KPI outcome (2) · Routing Scenarios Using GPR (2) · Create and update users and roles (2) · The Settings menu (2) · Monitor predictor feature coverage (2) · Deploy Data Loader (2) · View model accuracy (2) · How Does GPR Score Agents? (2)
Other values:
TocName:
What you can monitor (2) · Create and update users and roles (2) · View model accuracy (2) · View KPI outcome (2) · The Settings menu (2) · Routing Scenarios Using GPR (2) · Monitor predictor feature coverage (2) · Deploy Data Loader (2) · How Does GPR Score Agents? (2)
Other values:
Dimension:
None (123) · GPR Data Upload (1) · GPRAnalysis (2) · GPRDataUpload (3) · OSHelp (1)
Product:
None (2) · Genesys Predictive Routing (54) · Outbound (CX Contact) (75)
Manual:
None (4) · Administrator (14) · CXContact (58) · Deployment (16) · Developers (1) · Help (37)
Application:
None (95) · CX Contact (33) · GPR Core Platform (1) · Outbound,Outbound Administration (1)
UseCase:
None (129) · CE01 (1)
PEPageType:
None (130)

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