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Article > productshort : Draft:GAWFM or Draft:PE-GPR or Draft:PEC-AS & Platform : GenesysEngage-cloud or GenesysEngage-onpremises or GeneysyEngage_cloud or PrivateEdition

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Installation and Windows Permissions (4) · Single Sign-On (2) · How Does GPR Score Agents? (2) · The Settings menu (2) · Bulk Import (2) · Deploy Data Loader (2) · Real-time Adherence (2) · Templates (2) · Routing Scenarios Using GPR (2) · Supervisor options (2) · View KPI outcome (2) · Channel options (2) · View model accuracy (2) · Transactions (2) · Statistics options (2) · Create and update users and roles (2) · Monitor predictor feature coverage (2) · What you can monitor (2) · Agent Groups (2)
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