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Article > productshort
:
Draft:ATC
or
Draft:PEC-REP
& Platform
:
GenesysEngage-cloud, PureConnect, GenesysCloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
None
& Role
:
Administrator
or
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- Draft:ATC/AllDeprecations
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- Draft:ATC/Current/PacingServiceDeployment/ProvisioningArticle
- Draft:ATC/Current/SDK
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- Draft:ATC/Current/WDEPlugin
- Draft:ATC/Deprecation-API endpoint change for web gateway service
- Draft:ATC/Deprecation-Deprecation of OS Family attribute
- Draft:ATC/Deprecation-Deprecation: Existing permission to view Live Now replaced by a new permission
- Draft:ATC/Deprecation-Deprecation: former customer journey tab
- Draft:ATC/Deprecation-Deprecation: Genesys Predictive Engagement on Genesys Engage hybrid solutions
- Draft:ATC/Deprecation-Deprecation: identify journey SDK method
- Draft:ATC/Deprecation-Deprecation: Journey customer service deprecation
- Draft:ATC/Deprecation-Deprecation: select filters on journey event metrics
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- Draft:ATC/Deprecation-Select trait mapper traits
- Draft:ATC/Deprecation-Smart Tags
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- Draft:PEC-REP/AllDeprecations
- Draft:PEC-REP/Current/Administrator
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- Draft:PEC-REP/Current/GCXIMCPRG/BillingDataMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Business Attribute
- Draft:PEC-REP/Current/GCXIMCPRG/Business AttributeAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Business AttributeMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Callback
- Draft:PEC-REP/Current/GCXIMCPRG/CallbackAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/CallbackMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Chat
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- Draft:PEC-REP/Current/GCXIMCPRG/Chat BotAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Chat BotMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/ChatAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/ChatMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Co-browse
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- Draft:PEC-REP/Current/GCXIMCPRG/Co-browseMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Designer
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- Draft:PEC-REP/Current/GCXIMCPRG/Detail
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- Draft:PEC-REP/Current/GCXIMCPRG/HRCXIAboutProjects
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- Draft:PEC-REP/Current/GCXIMCPRG/IWD
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- Draft:PEC-REP/Current/GCXIMCPRG/IWDMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound Contact
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound ContactAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound ContactMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Predictive Routing
- Draft:PEC-REP/Current/GCXIMCPRG/Predictive RoutingAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Project GenesysCXInsights
- Draft:PEC-REP/Current/GCXIMCPRG/Project GenesysCXInsightsforIWD
- Draft:PEC-REP/Current/GCXIMCPRG/Queue
- Draft:PEC-REP/Current/GCXIMCPRG/QueueAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/QueueMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Service Objects
- Draft:PEC-REP/Current/GCXIMCPRG/Service ObjectsAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Service ObjectsMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Time
D cont.
- Draft:PEC-REP/Current/GCXIMCPRG/TimeAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Call Survey
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Call SurveyAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Example
- Draft:PEC-REP/Current/GCXIMCPRG/User Data ExampleAttributes
- Draft:PEC-REP/Current/GCXIPEGuide
- Draft:PEC-REP/Current/GCXIPEGuide/Architecture
- Draft:PEC-REP/Current/GCXIPEGuide/ArchitectureMain
- Draft:PEC-REP/Current/GCXIPEGuide/Configure
- Draft:PEC-REP/Current/GCXIPEGuide/ConfigureRAA
- Draft:PEC-REP/Current/GCXIPEGuide/Deploy
- Draft:PEC-REP/Current/GCXIPEGuide/DeployRAA
- Draft:PEC-REP/Current/GCXIPEGuide/HADR
- Draft:PEC-REP/Current/GCXIPEGuide/Logging
- Draft:PEC-REP/Current/GCXIPEGuide/Observability
- Draft:PEC-REP/Current/GCXIPEGuide/Overview
- Draft:PEC-REP/Current/GCXIPEGuide/Planning
- Draft:PEC-REP/Current/GCXIPEGuide/PlanningRAA
- Draft:PEC-REP/Current/GCXIPEGuide/Ports
- Draft:PEC-REP/Current/GCXIPEGuide/Provision
- Draft:PEC-REP/Current/GCXIPEGuide/ProvisionRAA
- Draft:PEC-REP/Current/GCXIPEGuide/Upgrade
- Draft:PEC-REP/Current/GCXIPEGuide/UpgradeRAA
- Draft:PEC-REP/Current/GCXIPRG
- Draft:PEC-REP/Current/GCXIPRG/Agent
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- Draft:PEC-REP/Current/GCXIPRG/Business Attribute
- Draft:PEC-REP/Current/GCXIPRG/Business AttributeAttributes
- Draft:PEC-REP/Current/GCXIPRG/Business AttributeMetrics
- Draft:PEC-REP/Current/GCXIPRG/Callback
- Draft:PEC-REP/Current/GCXIPRG/CallbackAttributes
- Draft:PEC-REP/Current/GCXIPRG/CallbackMetrics
- Draft:PEC-REP/Current/GCXIPRG/Chat
- Draft:PEC-REP/Current/GCXIPRG/Chat Bot
- Draft:PEC-REP/Current/GCXIPRG/Chat BotAttributes
- Draft:PEC-REP/Current/GCXIPRG/Chat BotMetrics
- Draft:PEC-REP/Current/GCXIPRG/ChatAttributes
- Draft:PEC-REP/Current/GCXIPRG/ChatMetrics
- Draft:PEC-REP/Current/GCXIPRG/Co-browse
- Draft:PEC-REP/Current/GCXIPRG/Co-browseAttributes
- Draft:PEC-REP/Current/GCXIPRG/Co-browseMetrics
- Draft:PEC-REP/Current/GCXIPRG/Designer
- Draft:PEC-REP/Current/GCXIPRG/DesignerAttributes
- Draft:PEC-REP/Current/GCXIPRG/DesignerMetrics
- Draft:PEC-REP/Current/GCXIPRG/Detail
- Draft:PEC-REP/Current/GCXIPRG/DetailAttributes
- Draft:PEC-REP/Current/GCXIPRG/DetailMetrics
- Draft:PEC-REP/Current/GCXIPRG/HRCXIAboutProjects
- Draft:PEC-REP/Current/GCXIPRG/HRCXIAdtnlRes
- Draft:PEC-REP/Current/GCXIPRG/iWD
- Draft:PEC-REP/Current/GCXIPRG/IWD
- Draft:PEC-REP/Current/GCXIPRG/IWDAttributes
- Draft:PEC-REP/Current/GCXIPRG/iWDMetrics
- Draft:PEC-REP/Current/GCXIPRG/IWDMetrics
- Draft:PEC-REP/Current/GCXIPRG/Outbound Contact
- Draft:PEC-REP/Current/GCXIPRG/Outbound ContactAttributes
- Draft:PEC-REP/Current/GCXIPRG/Outbound ContactMetrics
- Draft:PEC-REP/Current/GCXIPRG/Predictive Routing
- Draft:PEC-REP/Current/GCXIPRG/Predictive RoutingAttributes
- Draft:PEC-REP/Current/GCXIPRG/Predictive RoutingMetrics
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsights
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsightsforiWD
- Draft:PEC-REP/Current/GCXIPRG/Project GenesysCXInsightsforIWD
- Draft:PEC-REP/Current/GCXIPRG/Queue
- Draft:PEC-REP/Current/GCXIPRG/QueueAttributes
- Draft:PEC-REP/Current/GCXIPRG/QueueMetrics
- Draft:PEC-REP/Current/GCXIPRG/Service Objects
- Draft:PEC-REP/Current/GCXIPRG/Service ObjectsAttributes
- Draft:PEC-REP/Current/GCXIPRG/Service ObjectsMetrics
- Draft:PEC-REP/Current/GCXIPRG/Time
- Draft:PEC-REP/Current/GCXIPRG/TimeAttributes
- Draft:PEC-REP/Current/GCXIPRG/User Data Call Survey
- Draft:PEC-REP/Current/GCXIPRG/User Data Call SurveyAttributes
- Draft:PEC-REP/Current/GCXIPRG/User Data Example
- Draft:PEC-REP/Current/GCXIPRG/User Data ExampleAttributes
- Draft:PEC-REP/Current/GIMPEGuide
- Draft:PEC-REP/Current/GIMPEGuide/ArchitectureMain
- Draft:PEC-REP/Current/GIMPEGuide/Configure
- Draft:PEC-REP/Current/GIMPEGuide/ConfigureGCA
- Draft:PEC-REP/Current/GIMPEGuide/ConfigureGIM
D cont.
- Draft:PEC-REP/Current/GIMPEGuide/ConfigureGSP
- Draft:PEC-REP/Current/GIMPEGuide/DatabaseConsiderations
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- Draft:PEC-REP/Current/GIMPEGuide/DeployGCA
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- Draft:PEC-REP/Current/GIMPEGuide/GSPConfigOptions
- Draft:PEC-REP/Current/GIMPEGuide/HADR
- Draft:PEC-REP/Current/GIMPEGuide/Observability
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- Draft:PEC-REP/Current/GIMPEGuide/Overview
- Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA
- Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM
- Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP
- Draft:PEC-REP/Current/GIMPEGuide/Ports
- Draft:PEC-REP/Current/GIMPEGuide/Upgrade
- Draft:PEC-REP/Current/GIMPEGuide/UserData
- Draft:PEC-REP/Current/GIMPEGuide/WhatsNew
- Draft:PEC-REP/Current/GVP
- Draft:PEC-REP/Current/GVP/GetStarted
- Draft:PEC-REP/Current/PDMCXGIM
- Draft:PEC-REP/Current/PDMCXGIM/AboutDataExport
- Draft:PEC-REP/Current/PDMCXGIM/AboutThisPDM
- Draft:PEC-REP/Current/PDMCXGIM/GIMDateTime
- Draft:PEC-REP/Current/PDMCXGIM/GIMNewPDM
- Draft:PEC-REP/Current/PDMCXGIM/GIMOverview
- Draft:PEC-REP/Current/PDMCXGIM/GIMPopAgent
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- Draft:PEC-REP/Current/PDMCXGIM/GIMPopMSF
- Draft:PEC-REP/Current/PDMCXGIM/GIMTechDescComb
- Draft:PEC-REP/Current/PDMCXGIM/GIMTechDescr
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartDBSchema
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartGIDBTables
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartIndexes
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartPartitioning
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartReferences
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartSchemaChanges
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartTables
- Draft:PEC-REP/Current/PDMCXGIM/InfoMartViews
- Draft:PEC-REP/Current/PDMCXGIM/Table-AGENT LOCATION
- Draft:PEC-REP/Current/PDMCXGIM/Table-ANCHOR FLAGS
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- Draft:PEC-REP/Current/PDMCXGIM/Table-BGS BOT DIM
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- Draft:PEC-REP/Current/PDMCXGIM/Table-CDR DIM1
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