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Article > productshort
:
Draft:PEC-Developer
or
Draft:PEC-REC
& Platform
:
GenesysCloud, GenesysEngage-cloud
or
GenesysEngage-cloud
or
GenesysEngage-cloud, PureConnect, GenesysCloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
& TocName
:
How Recording, Quality Management and Speech Analytics works
or
Prerequisites
& UseCase
:
BO02
or
BO02, BO03
or
CE01
or
CE01, CE02, CE03
or
CE09,CE10
or
CE16, CE18, CE19, CE27, CE29 ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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