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Article > Platform
:
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GeneysyEngage_cloud
or
PureConnect, GenesysEngage-cloud
or
None
& TocName
:
Genesys Multicloud CX
or
None
& Manual:
GCXIPRGLibrary ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
None (3) ·
Agent Attributes (1) ·
Agent Folder (2) ·
Agent Metrics (2) ·
Billing Data Attributes (2) ·
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Billing Data Metrics (2) ·
Business Attribute Folder (1) ·
Business Attribute Metrics (2) ·
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IWD folder (1) ·
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User Data Example Folder (2) ·
Writer's Job Aid (aka How to use this document) (2)
Showing below up to 51 results in range #1 to #51.
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D
- Draft:PEC-REP/Library/GCXIPRGLibrary
- Draft:PEC-REP/Library/GCXIPRGLibrary/Agent
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingData
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business AttributeMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat Bot
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat BotMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/Designer
- Draft:PEC-REP/Library/GCXIPRGLibrary/Detail
- Draft:PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/HRCXIInstructionsForWriters
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDMetrics
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/Outbound ContactMetrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/Queue
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data Call Survey
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data Example
P
- PEC-REP/Library/GCXIPRGLibrary
- PEC-REP/Library/GCXIPRGLibrary/Agent
- PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- PEC-REP/Library/GCXIPRGLibrary/AgentMetrics
- PEC-REP/Library/GCXIPRGLibrary/BillingData
- PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- PEC-REP/Library/GCXIPRGLibrary/BillingDataMetrics
- PEC-REP/Library/GCXIPRGLibrary/Business Attribute
- PEC-REP/Library/GCXIPRGLibrary/Business AttributeMetrics
- PEC-REP/Library/GCXIPRGLibrary/Chat
- PEC-REP/Library/GCXIPRGLibrary/Chat Bot
- PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- PEC-REP/Library/GCXIPRGLibrary/Chat BotMetrics
P cont.
- PEC-REP/Library/GCXIPRGLibrary/Designer
- PEC-REP/Library/GCXIPRGLibrary/Detail
- PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- PEC-REP/Library/GCXIPRGLibrary/DetailMetrics
- PEC-REP/Library/GCXIPRGLibrary/HRCXIInstructionsForWriters
- PEC-REP/Library/GCXIPRGLibrary/HRCXIJobAids
- PEC-REP/Library/GCXIPRGLibrary/HRCXIJobAids iWD
- PEC-REP/Library/GCXIPRGLibrary/HRCXIJobAids Prepub
- PEC-REP/Library/GCXIPRGLibrary/IWD
- PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- PEC-REP/Library/GCXIPRGLibrary/IWDMetrics
- PEC-REP/Library/GCXIPRGLibrary/Outbound ContactMetrics
- PEC-REP/Library/GCXIPRGLibrary/Project GenesysCXInsightsforIWD
- PEC-REP/Library/GCXIPRGLibrary/Queue
- PEC-REP/Library/GCXIPRGLibrary/Service ObjectsMetrics
- PEC-REP/Library/GCXIPRGLibrary/User Data Call Survey
- PEC-REP/Library/GCXIPRGLibrary/User Data Example