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Article > productshort
:
Draft:PEC-IVR
or
PEC-OU
& Platform
:
GenesysCloud
or
GenesysEngage-cloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
& Manual
:
Administrator
or
ManageCC
& UseCase:
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Audio Resource Files (1) ·
Audio Resources (1) ·
Creating and managing DID Groups (2) ·
Enterprise IVR (1) ·
GVP PaaS (2) ·
IVR Administration (1) ·
Manage DID Groups with IVR Administration (2) ·
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Parameter Groups (1) ·
Parameters (1) ·
Personalities (1) ·
Provision IVR Profiles yourself (2) ·
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