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:
Draft:PEC-GSM
or
Draft:PEC-PA
or
Draft:PEC-REC
& Manual
:
Administrator
or
Agent
or
PDNAA ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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None (2) ·
GenesysEngage-cloud (16) ·
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1)
Access control for Recording users (1) ·
Agent Logins (1) ·
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Certificates and Reports (1) ·
Creating Templates Associated to Roles (1) ·
Deploying the Screen Recording Service (1) ·
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Questions, Answers, and Tests (1) ·
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None (2) ·
Access control for Recording users (1) ·
Agent Logins (1) ·
Archiving and Forgetting Users (1) ·
Branding Options (1) ·
Creating Templates Associated to Roles (1) ·
Deploying the Screen Recording Service (1) ·
DN Groups (1) ·
DNs (1) ·
Get started (1) ·
Manage Hierarchy (1) ·
Managing Report Settings (1) ·
Manually Managing DNA Base Data (1) ·
Recording certificate management (1) ·
Recording Cloud Backup Service (1) ·
Scripts (1) ·
Virtual Queues (1) ·
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Showing below up to 19 results in range #1 to #19.
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- Draft:PEC-GSM/9.0/PDNAA/ArchivingUsers
- Draft:PEC-GSM/9.0/PDNAA/BrandingOptions
- Draft:PEC-GSM/9.0/PDNAA/Certificates
- Draft:PEC-GSM/9.0/PDNAA/CreatingTemplatesAssociatedtoRoles
- Draft:PEC-GSM/9.0/PDNAA/ManageHierarchy
- Draft:PEC-GSM/9.0/PDNAA/ManagingReportSettings
- Draft:PEC-GSM/9.0/PDNAA/ManuallyManagingDNABaseData