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Standalone: (Click arrow to add another value)
productshort:
Draft:AS (1) · Draft:ContentAdmin (18) · Draft:GAA (3) · Draft:GAM (17) · Draft:GAMD (19) · Draft:GASN (8) · Draft:HCA (6) · Draft:PE-GPR (37) · Draft:PEC-Admin (12) · Draft:PEC-CDDS (4) · Draft:PEC-GSM (9) · Draft:PEC-REC (35) · Draft:PEC-SF (5) · Draft:PEC-test (4) · Draft:PrivateEdition (44) · Draft:STRMS (8) · Draft:UCSales (1) · Draft:UDM (6) · GAM (17) · GAMD (18) · GASN (12) · PE-GPR (46) · PEC-Admin (7) · PEC-CDDS (4) · PrivateEdition (34) · STRMS (4) · UCSales (1) · UDM (6)
Platform:
None (204) · GenesysCloud (38) · GenesysEngage-Cloud (138) · GenesysEngage-cloud, PureConnect, GenesysCloud (2) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · Private Edition (2) · PureConnect (1)
ComingSoon:
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Role:
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DisplayName:
Create and update users and roles (4) · Monitor predictor feature coverage (4) · Packages (4) · Contact History Export Reference (4) · View model accuracy (4) · Architecture (4) · View KPI outcome (4) · What you can monitor (4) · Getting started (4) · The Settings menu (4)
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TocName:
None (98) · Configuration (6) · View model accuracy (4) · Functioning (4) · Installation (4) · Create and update users and roles (4) · Monitor predictor feature coverage (4) · Packages (4) · The Settings menu (4) · View KPI outcome (4) · Getting started (4) · What you can monitor (4)
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Dimension:
None (376) · GPRAnalysis (4) · GPRDataUpload (2) · UserComms (4)
Product:
None (23) · Administrator (13) · Cloud Data Download Service (8) · Event Stream (8) · Genesys Agent Assist (3) · Genesys Multicloud CX Private Edition (70) · Genesys Predictive Routing (82) · Genesys Recording, Quality Management, and Speech Analytics (35) · Genesys Skills Management (9) · Gplus Adapter for Microsoft Dynamics 365 (36) · Gplus Adapter for ServiceNow (20) · Health Check Agent (6) · Internal Content Administration (16) · nGAGEMENT (34) · Sales Collateral (2) · Success Factors for Genesys Multicloud CX (5) · test (4) · User Data Management (12)
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Application:
None (352) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Cloud Data Download Service (8) · Recording (19) · WEM (1)
UseCase:
None (384) · CE01 (2)
PEPageType:
None (375) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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