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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-REC (78) · PEC-REC (43) · Draft:PEC-AD (31) · Draft:PEC-WFM (31) · PEC-WFM (31) · Draft:GAMD (30) · GDE (28) · PEC-AD (28) · GAMD (28) · GASN (18) · GAM (17) · Draft:GAM (17) · Draft:GASN (14) · Draft:ContentAdmin (14) · Draft:GDE (13) · Draft:PEC-Admin (12) · Draft:BDS (12) · Draft:STRMS (8) · PEC-Admin (7)
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Platform:
None (153) · GenesysCloud (40) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-Cloud (272) · GenesysEngage-cloud, PureConnect (25) · GenesysEngage-cloud, PureConnect, GenesysCloud (3) · GenesysEngage-onpremises (12) · GenesysEngage-onpremises, GenesysCloud (4) · PureConnect (1) · PureConnect, GenesysEngage-cloud (7) · PureEngage (13)
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None (10) · No (513) · Yes (9)
Role:
None (279) · Administrator (120) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (1) · Administrator, Developer (2) · Agent (72) · Agent, Supervisor (56)
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Getting started (10) · New in this Release (5) · Screen pops (4) · Overview (4) · Activity History (4) · Packages (4) · How to manage inbound calls (4) · Agent Assist tab (4) · Contact History Export Reference (4) · What is an interaction (4)
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TocName:
None (76) · Getting started (10) · Configuration (8) · Screen pops (6) · Activity History (6) · Click-to-call (4) · What is an interaction (4) · Packages (4) · New in this Release (4) · Installation (4) · Functioning (4) · Description (4) · Workitems (4)
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None (520) · ADResponse (6) · ADResponses (2) · UserComms (4)
Product:
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Manual: (Click arrow to add another value)
Application:
None (354) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Cloud Data Download Service (8) · Platform Administration (2) · Recording (103) · WEM (1) · Workforce Management (58)
UseCase:
None (530) · CE01 (2)
PEPageType:
None (532)

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