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Article > Standalone: No & Manual : Admin or Agent or GCXIMCPRG or PDMLibraryGIM or PDNAA

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Standalone: (Click arrow to add another value)
productshort:
Draft:AS (1) · Draft:ContentAdmin (14) · Draft:GAA (5) · Draft:GAM (17) · Draft:GAMD (30) · Draft:GASL (2) · Draft:GASN (14) · Draft:HCA (6) · Draft:PEC-AD (31) · Draft:PEC-Admin (12) · Draft:PEC-CDDS (4) · Draft:PEC-GPA (6) · Draft:PEC-GSM (9) · Draft:PEC-REC (35) · Draft:PEC-REP (1) · Draft:PEC-SF (5) · Draft:PEC-test (4) · Draft:PEC-VM (1) · Draft:PEC-WFM (31) · Draft:STRMS (8) · Draft:UCSales (1) · Draft:UDM (6) · GAM (17) · GAMD (28) · GASL (2) · GASN (18) · PEC-AD (28) · PEC-Admin (7) · PEC-CDDS (4) · PEC-GPA (6) · PEC-REP (1) · PEC-WFM (31) · STRMS (4) · UCSales (1) · UDM (6)
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None (146) · GenesysCloud (38) · GenesysEngage-Cloud (195) · GenesysEngage-cloud, PureConnect, GenesysCloud (3) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (12) · PureConnect (1)
ComingSoon:
None (11) · No (376) · Yes (9)
Role:
None (229) · Administrator (36) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (1) · Agent (72) · Agent, Supervisor (56)
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Getting started (10) · Contact History Export Reference (4) · New in this Release (4) · Screen pops (4) · Activity History (4) · Packages (4) · How to manage inbound calls (4) · Agent Assist tab (4) · How to install the Gplus Adapter (3) · How to configure the Gplus Adapter (3) · Prerequisites and browser support (3)
Other values:
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None (44) · Getting started (10) · Configuration (8) · Screen pops (6) · Activity History (6) · Click-to-call (4) · Packages (4) · Installation (4) · Functioning (4) · Description (4) · Workitems (4)
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Dimension:
None (384) · ADResponse (6) · ADResponses (2) · UserComms (4)
Product:
None (16) · Administrator (13) · Agent Desktop (1) · Agent Workspace (58) · Cloud Data Download Service (8) · Event Stream (8) · Genesys Agent Assist (5) · Genesys Recording, Quality Management, and Speech Analytics (35) · Genesys Skills Management (9) · Gplus Adapter for Microsoft Dynamics 365 (56) · Gplus Adapter for Salesforce (12) · Gplus Adapter for ServiceNow (31) · Gplus Adapter for Siebel CRM (4) · Health Check Agent (6) · Internal Content Administration (12) · nGAGEMENT (34) · Reporting (2) · Sales Collateral (2) · Success Factors for Genesys Multicloud CX (5) · test (4) · User Data Management (12) · Voicemail (1) · Workforce Management (62)
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Application:
None (304) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Cloud Data Download Service (8) · Recording (19) · WEM (1) · Workforce Management (58)
UseCase:
None (394) · CE01 (2)
PEPageType:
None (396)

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