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Article > Platform
:
Genesys Multicloud CX
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
PureConnect, GenesysEngage-cloud
or
None
& DisplayName
:
Agent State Details Report
or
Agent metrics
or
Metrics
& TocName
:
Genesys Multicloud CX
or
Overview
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
None (1) ·
Digital Channels (1) ·
Genesys Authentication (2) ·
Gplus Adapter for Salesforce (1) ·
Gplus Adapter for WFM (1) ·
Interaction Server (1) ·
Internal Content Administration (1) ·
Reporting (8) ·
Telemetry Service (1) ·
Universal Contact Service (1) ·
Web Services and Applications (1) ·
WebRTC (1)
Showing below up to 20 results in range #1 to #20.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
A
D
D cont.
- Draft:PEC-REP/Current/GCXIMCPRG/AgentMetrics
- Draft:PEC-REP/Current/GCXIPRG/AgentMetrics
- Draft:PEC-REP/Current/RAAPEGuide/Metrics
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentMetrics
G
P
P cont.
- PEC-REP/Current/GCXIPRG/AgentMetrics
- PEC-REP/Current/PulsePEGuide/Metrics
- PEC-REP/Library/GCXIPRGLibrary/AgentMetrics