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Article > Platform 
:
Genesys Multicloud CX or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises or
PureConnect, GenesysCloud, GenesysEngage-cloud or
None
& DisplayName :
Deploy or
Getting Started or
High availability and disaster recovery
& TocName :
Agent Group Membership Details Report or
None
& Dimension :
Segments or
None
& Product :
Genesys Predictive Engagement or
Gplus Adapter for WFM or
Intelligent Workload Distribution or
Internal Content Administration
& UseCase:
CE31, CE41, EE31
:
Genesys Multicloud CX or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises or
PureConnect, GenesysCloud, GenesysEngage-cloud or
None
& DisplayName :
Deploy or
Getting Started or
High availability and disaster recovery
& TocName :
Agent Group Membership Details Report or
None
& Dimension :
Segments or
None
& Product :
Genesys Predictive Engagement or
Gplus Adapter for WFM or
Intelligent Workload Distribution or
Internal Content Administration
& UseCase:
CE31, CE41, EE31 Use the filters below to narrow your results.
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