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Article > productshort: Draft:PEC-REP & Platform : Genesys Multicloud CX or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises or Other & Dimension : GPR Data Upload or None & UseCase: None & PEPageType: None

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Standalone:
None (127) · No (247) · Yes (1)
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ComingSoon:
None (225) · No (150)
Role:
None (241) · Administrator (4) · Administrator, Agent, Supervisor (1) · Administrator, Developer (2) · Administrator, Supervisor (110) · Supervisor (17)
DisplayName:
Agent Login-Logout Details Report (7) · Agent Group Membership Details Report (7) · Agent State Details Report (7) · Outbound Contact reports (6) · Callback reports (6) · Agent Details Activity Report (6)
Other values:
TocName:
None (16) · Agent State Details Report (7) · Agent Login-Logout Details Report (7) · Agent Group Membership Details Report (7) · Agent Details Activity Report (6) · Callback reports (6) · Outbound Contact reports (6)
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Product:
None (1) · Reporting (374)
Manual:
None (1) · Admin (34) · Administrator (4) · CX Insights (110) · GCXI (21) · GIM (25) · GIMPEGuide (2) · GVP (4) · II (18) · PDMLibraryGIM (1) · PulseMetricsLibrary (2) · RPRT (131) · RT (22)
Application:
None (243) · IVR Administration (4) · Pulse Reporting (14) · Pulse Reporting, Reporting GCXI (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (1) · Reporting Administration GCXI (1) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (11) · Reporting, Reporting GCXI (98)
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