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Article > productshort : Draft:PEC-AS or Draft:PEC-GSM or Draft:PEC-REP or Draft:PEC-WFM & Role: None & Dimension : DevTracking or Journey or None

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Standalone:
None (374) · No (376) · Yes (710)
productshort: (Click arrow to add another value)
Platform:
None (840) · GenesysEngage-cloud (616) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (3)
ComingSoon:
None (1208) · No (252)
Role: (Click arrow to add another value)
DisplayName:
None (41) · Architecture (6) · Getting started (6) · Outbound Contact reports (5) · Callback reports (5) · Agent Login-Logout Details Report (5) · Agent Group Membership Details Report (5) · iWD Metrics (5) · Logging in and out (5) · Agent State Details Report (5) · Table AGENT_LOCATION (4) · iWD folder (4) · Genesys Info Mart Tenant User schema and tenant views (4) · Genesys Info Mart Database Schema (4) · Prerequisites (4) · New in the Info Mart Database (4) · Summary of Info Mart schema changes (4) · High availability and disaster recovery (4)
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TocName:
None (812) · Getting started (6) · Agent Group Membership Details Report (5) · Outbound Contact reports (5) · Callback reports (5) · Agent State Details Report (5) · Agent Login-Logout Details Report (5) · Logging in and out (5) · Prerequisites (4)
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Product:
None (254) · Agent Setup (76) · Genesys Skills Management (221) · Reporting (761) · Workforce Management (148)
Manual:
PDMLibraryGIM (185) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · PDNAA (121) · CX Insights (110) · None (92) · Supervisor (67) · GCXIMCPRG (52) · Admin (40) · Source (40) · Super (33) · ManageCC (33) · GIMPEGuide (27) · AIUG (26) · GIM (25) · SupervisorHelp (22) · RPRT (21) · GCXIPRGLibrary (21) · GCXI (21) · II (18)
Other values:
Application:
None (1460)
UseCase:
None (1460)
PEPageType:
None (1434) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (3) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (6) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (5) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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