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Article > productshort : Draft:PE-GPR or Draft:PEC-AS or Draft:PEC-WFM & Platform : GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises or Other & ComingSoon: None & PEPageType: None

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None (43) · No (23) · Yes (1)
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None (61) · Supervisor (6)
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Multi-site trading (2) · What you can monitor (2) · WFM Primers (2) · Viewing exception totals (2) · Logging in and out (2) · How Does GPR Score Agents? (2) · How autogranting works (2)
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Multi-site trading (2) · What you can monitor (2) · WFM Primers (2) · Viewing exception totals (2) · Logging in and out (2) · How Does GPR Score Agents? (2) · How autogranting works (2)
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None (64) · GPRAnalysis (2) · GPRDataUpload (1)
Product:
Agent Setup (37) · Genesys Predictive Routing (7) · Workforce Management (23)
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None (1) · Administrator (2) · Agent (4) · Deployment (1) · Developers (1) · Help (5) · Source (37) · Super (5) · Supervisor (11)
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