Drilldown: Article

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Article > Standalone: No & ComingSoon: No & Product : Internal Content Administration or Outbound (CX Contact) or Reporting or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-REP (188) · PEC-REP (171) · Draft:ContentAdmin (119) · Draft:PEC-OU (64) · PEC-OU (55) · ContentAdmin (27) · PrivateEdition (11) · Draft:Mixed (10) · PEC-DC (10) · PEC-Developer (9) · Draft:PEC-Dev (9) · Mixed (8) · Draft:SF (7) · Draft:HCA (6) · Draft:PEC-Admin (5) · STRMS (4) · UseCases (4) · Draft:PrivateEdition (4) · WebRTC (4) · Draft:WFM (3)
Other values:
Platform:
None (213) · GenesysCloud (7) · GenesysEngage-cloud (446) · GenesysEngage-cloud, PureConnect (1) · GenesysEngage-cloud, PureConnect, GenesysCloud (33) · GenesysEngage-onpremises (24) · GeneysyEngage_cloud (2) · PureConnect (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (16)
ComingSoon: (Click arrow to add another value)
Role:
None (356) · Administrator (111) · Administrator, Agent, Supervisor (1) · Administrator, Developer (4) · Administrator, Supervisor (227) · Supervisor (45)
DisplayName:
None (7) · Logging (6) · Agent Details Activity Report (5) · Metrics (5) · Final Disposition Dashboard (4) · Enabling monitoring in OpenShift Container Platform (4) · Bot Analytical Dashboard (4) · Weekly Agent Group Performance Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Business Attribute Dashboard (4) · Weekly Queue Summary Dashboard (4) · Agent State Details Report (4) · Weekly Self Service Containment Dashboard (4) · Agent Login-Logout Details Report (4) · Agent Group Membership Details Report (4) · Interdependencies (4) · Upgrade, rollback, or uninstall RAA (3)
Other values:
TocName:
None (126) · Agent Details Activity Report (5) · Agent State Details Report (4) · Final Disposition Dashboard (4) · Agent Login-Logout Details Report (4) · Agent Group Membership Details Report (4) · Bot Analytical Dashboard (4) · Upgrade, rollback, or uninstall (3) · Best practices (3)
Other values:
Dimension:
None (726) · RealTime (14) · sr (3) · WebActions (1)
Product: (Click arrow to add another value)
Manual:
RPRT (258) · CXContact (106) · WritersGuide (57) · Test (51) · RT (44) · Administrator (33) · Deployment (26) · Admin (21) · GCXIPEGuide (15) · PEGuide (14) · GIMPEGuide (14) · PulsePEGuide (9) · SiteDashboard (9) · WebAPIs (9) · Small (9) · SCAPI (8) · Operations (7) · CXCPEGuide (6) · RAAPEGuide (6)
Other values:
Application:
None (394) · Agent Desktop (1) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · CX Contact (58) · Designer (6) · IVR Administration (4) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (202) · WEM (1) · Workforce Management (3)
UseCase:
None (744)
PEPageType:
None (691) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (5) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (5) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (10) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (6) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (13) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (11)

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