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Article > ComingSoon: No & Product : Billing Data Service or Genesys Predictive Routing or Genesys Recording, Quality Management, and Speech Analytics or Intelligent Workload Distribution or Internal Content Administration & UseCase: None

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Standalone:
None (19) · No (420) · Yes (9)
productshort:
ContentAdmin (24) · Draft:BDS (12) · Draft:ContentAdmin (131) · Draft:PE-GPR (51) · Draft:PEC-IWD (20) · Draft:PEC-REC (86) · PE-GPR (56) · PEC-IWD (20) · PEC-REC (48)
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Role:
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DisplayName:
None (5) · What is an interaction (4) · Create and update users and roles (4) · View model accuracy (4) · View KPI outcome (4) · The Settings menu (4)
Other values:
TocName:
None (64) · Upgrade, rollback, or uninstall (5) · What is an interaction (4) · The Settings menu (4) · View model accuracy (4) · View KPI outcome (4) · Create and update users and roles (4)
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Dimension:
None (439) · GPR Data Upload (2) · GPRDataUpload (4) · Journey (2) · WebActions (1)
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Manual:
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Application:
None (326) · Agent Desktop (1) · Agent Setup (1) · Agent Setup, Platform Administration (2) · Designer (1) · GPR Core Platform (2) · Recording (113) · WEM (1) · Workforce Management (1)
UseCase: (Click arrow to add another value)
PEPageType:
None (428) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (5) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (5) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (5)

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