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Article > productshort :
Draft:PEC-CDDS or
Draft:PEC-GSM
& ComingSoon:
No
& Role :
Administrator or
Staff or
None
& Manual :
Admin or
PDNAA
& PEPageType:
None
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GenesysEngage-cloud (7) ·
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1)
Administration (1) ·
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Configuring and running Data Uploader for KPI Uploads (1) ·
Contact History Export Reference (1) ·
Creating Templates Associated to Roles (1) ·
Export (1) ·
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Questions, Answers, and Tests (1)
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