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Article > productshort : Draft:PEC-AS or Draft:PEC-REP & Platform : Genesys Multicloud CX or GenesysEngage-cloud, PureConnect or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises, PureConnect, GenesysCloud or PureConnect, GenesysCloud or Other & DisplayName : API Commands or About global settings or Agent State Details Report or Deploy or Localization or Metrics or None & Dimension : ActionMaps or Modules or None & Manual : Admin or CXContact or Designer & Application: None & UseCase : CE06 or None

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