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Article > productshort
:
Draft:GAWFM
or
Draft:PEC-AS
& Platform
:
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises, PureConnect, GenesysCloud
or
Other
& DisplayName
:
API Commands
or
About global settings
or
Agent State Details Report
or
Localization
or
Metrics
or
None
& Dimension
:
ActionMaps
or
Analytics
or
UtilityMethods
or
None
& Manual
:
Admin
or
CXContact
or
Designer
& Application:
None
& UseCase:
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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