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Article > productshort 
:
ATC or
Draft:PEC-AS
& Platform :
GenesysEngage-cloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
& DisplayName :
API Commands or
Agent Group Membership Details Report or
An agent's experience in Genesys Multicloud CX
& TocName :
Agent Login-Logout Details Report or
Configuration or
Genesys Multicloud CX or
Localization or
Outbound Contact reports or
Prerequisites
& Product:
Reporting
& Application :
Designer or
Recording or
None
:
ATC or
Draft:PEC-AS
& Platform :
GenesysEngage-cloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
& DisplayName :
API Commands or
Agent Group Membership Details Report or
An agent's experience in Genesys Multicloud CX
& TocName :
Agent Login-Logout Details Report or
Configuration or
Genesys Multicloud CX or
Localization or
Outbound Contact reports or
Prerequisites
& Product:
Reporting
& Application :
Designer or
Recording or
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