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Article > productshort: Draft:PEC-WFM & Platform : GenesysEngage-cloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. & Application : Agent Workspace, Agent Setup or CX Contact or None

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Standalone:
None (14) · No (127) · Yes (2)
productshort: (Click arrow to add another value)
Platform: (Click arrow to add another value)
ComingSoon:
None (17) · No (126)
Role:
None (137) · Administrator (6)
DisplayName:
Getting started (5) · Logging in and out (5) · Overview (3) · Multi-site trading (2) · Viewing exception totals (2) · WFM Primers (2) · Trading (2) · How autogranting works (2)
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TocName:
Logging in and out (5) · Getting started (5) · Overview (3) · WFM Primers (2) · How autogranting works (2) · Multi-site trading (2) · Trading (2) · Viewing exception totals (2)
Other values:
Dimension:
None (143)
Product:
Workforce Management (143)
Manual:
None (2) · Administrator (8) · Agent (6) · ETLRef (7) · Super (33) · Supervisor (66) · SupervisorHelp (21)
Application: (Click arrow to add another value)
UseCase:
None (143)
PEPageType:
None (143)

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