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Article > productshort 
:
Draft:GAA or
Draft:PEC-AS
& Platform :
GenesysEngage-cloud, PureConnect or
GenesysEngage-onpremises, PureConnect, GenesysCloud or
GeneysyEngage_cloud or
Other
& DisplayName :
About global settings or
Agent State Details Report or
Localization or
Metrics
& Dimension :
ActionMaps or
Analytics or
None
& Manual :
Admin or
CXContact or
Deployment or
Designer
& Application :
Agent Setup, Designer, Platform Administration or
Cloud Data Download Service or
Pulse Reporting or
None
:
Draft:GAA or
Draft:PEC-AS
& Platform :
GenesysEngage-cloud, PureConnect or
GenesysEngage-onpremises, PureConnect, GenesysCloud or
GeneysyEngage_cloud or
Other
& DisplayName :
About global settings or
Agent State Details Report or
Localization or
Metrics
& Dimension :
ActionMaps or
Analytics or
None
& Manual :
Admin or
CXContact or
Deployment or
Designer
& Application :
Agent Setup, Designer, Platform Administration or
Cloud Data Download Service or
Pulse Reporting or
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