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Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GeneysyEngage_cloud or
PureConnect, GenesysEngage-cloud or
Other or
None
& ComingSoon:
Yes
& Application :
Agent Desktop or
Designer
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Preventing unintended looping (1) ·
Using bots in Designer (1) ·
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